Advanced Collaboration Architecture Sales Specialist Workshop

Schulungsinhalt Describe Cisco Collaboration terms and advantages
Describe traditional versus Cisco collaboration
Describe the different building blocks of a Cisco Collaboration architecture

Describe the Cisco Collaboration Architecture
Describe the business drivers for the Cisco Collaboration architecture
Analyze common inefficiencies throughout an organization that Cisco Unified Communications solutions can help solve
Describe the Cisco Unified Communications campus infrastructure requirements
Identify the various Cisco Integrated Services Router Series products and their business benefits
Identify the various voice gateways and their functionality
Identify the Cisco call processing products and their business benefits
Describe the Cisco voice messaging solutions
Identify the various different Cisco Unified IP phones available
Describe the Cisco Presence strategy
Describe the various Cisco Collaboration deployment scenarios
Describe the Cisco Unified Communications mobile solutions
Describe the different Cisco collaboration solutions
Describe the Cisco Unified Contact Center solutions
Describe the Cisco certified development partner program
Describe the Cisco Unified Communications management Tools
Identify migration scenarios for Cisco Unified Communications solutions
Describe the different kinds of licensing Cisco offers

Describe common customer objections
Identify the key customer business drivers
Identify the common Telecommunication Manager objections
Identify the common Desktop Application Manager objections
Describe the common Financial Manager objections
Describe the common Operations Manager objections
Identify the common IT Manager objections
Identify the common Human Resources Manager objections
Describe the Marketing Manager objections

Describe competitive landscape and how to position Cisco solutions
Describe sales strategies to address competition
Describe strategies to position the Cisco Collaboration Architecture for competitive defense and counterattack

Describe how to develop and present the Cisco solution as a business case to the customer
Describe applications where Cisco Collaboration will transform the business
Contrast technology return on invest and business return on invest
Describe how to develop financial justification for the customer solution
Describe the various Cisco account manager tools available