Quality Seal Emagister EMAGISTER CUM LAUDE
Quality Seal Emagister EMAGISTER CUM LAUDE

Advanced Protocol and Travel Management

London Corporate Training
In London (Grossbritannien)
  • London Corporate Training

4.419 
zzgl. MwSt.
*Orientierungspreis
Originalpreis in GBP:
£ 3.950

I highly suggest that you take a course in LCT as I loved it.

DIE MEINUNG VON Christina Vidal
ausgezeichnet alle Meinungen ansehen

Wichtige informationen

Tipologie Short course
Niveau Advanced
Ort London (Grossbritannien)
Dauer 2 Weeks
Beginn 29/01/2018
weitere Termine
  • Short course
  • Advanced
  • London (Grossbritannien)
  • Dauer:
    2 Weeks
  • Beginn:
    29/01/2018
    weitere Termine
Beschreibung

• To revise, refresh and develop skills for efficient protocol and travel management
• To plan and organise national and international travel and accommodation for your staff when they are travelling and for visitors to your country
• To plan international exhibitions, visits and events
• To strengthen relationships and develop powerful communication skills
• To ensure that meetings at home and abroad achieve
• To create realistic budgets and control costs
• To reduce the impact of unexpected emergencies and crises

Wichtige informationen
Ist dieser Kurs für mich?

• Travel directors, managers, supervisors, team leaders, executives and assistants
• Protocol directors, managers, supervisors, team leaders, executives and assistants
• PR directors, managers, supervisors, team leaders, executives, and assistants who would like an understanding of the role of protocol and travel management in the promotion of the positive corporate image of their
• International relations managers and directors
• All those who are involved in the welcoming of visitors to their country or sending their staff overseas

Veranstaltungsort(e)

Wo und wann

Beginn Lage
29 Jan 2018
23 Apr 2018
30 Jul 2018
29 Okt 2018
London
3 Shortlands, Hammersmith, London, W6 8DA, London, Grossbritannien
Karte ansehen
30 Okt 2017
London
3 Shortlands, Hammersmith, London, W6 8DA, London, Grossbritannien
Karte ansehen
Beginn 29 Jan 2018
23 Apr 2018
30 Jul 2018
29 Okt 2018
Lage
London
3 Shortlands, Hammersmith, London, W6 8DA, London, Grossbritannien
Karte ansehen
Beginn 30 Okt 2017
Lage
London
3 Shortlands, Hammersmith, London, W6 8DA, London, Grossbritannien
Karte ansehen

Meinungen

C
Christina Vidal
16.12.2016
Das Beste I highly suggest that you take a course in LCT as I loved it.

Zu verbessern Nothing.

Kurs abgeschlossen: Dezember 2016 | Würden Sie diesen Bildungsanbieter weiterempfehlen?

Was lernen Sie in diesem Kurs?

Budgeting
Cost Control
Meetings
Staff
Protocol
Communication Skills
International
Planning
Communication Training
Travel management
Accommodation
International travel
Travel function
Pro-active Management

Themenkreis

Managing the Protocol and Travel function
  • Role and responsibilities of the function 
  • Creating streamlined policies, systems, structure and procedures 
  • Keeping up-to-date with changes in rules and regulations nationally and internationally 
  • Record-keeping, monitoring, updating and maintaining 
  • Applying all policies, processes and procedures fairly to all 

The Right Documents, at the Right Time, in the Right Place
  • Organising passports, processing visas and overcoming the complexities and problems 
  • Compliance with entry requirements and immigration rules 
  • Ensuring the health, safety and security of staff and visitors 
  • Booking tickets; timetables; time differences; holidays; cancellations Airport procedures, requirements and duties 

Accommodation and International Travel Requirements
  • Factors to chose and book the most appropriate hotel and rooms 
  • Customer and protocol requirements; preferred hotels list; change in plans; families 
  • Car transport; tolls; parking; rental; security; motorcades 
  • Meeting the demands of business travel: payment methods and exchange rates 
  • Methods to research all possible options and prioritise the best 

Exhibitions, Conferences, Visits and Events – Nationally and Internationally
  • Planning and organising events, conferences and visits 
  • Organising, exhibiting at or attending exhibitions 
  • Trade visits and the protocol for them 
  • Greeting foreign dignitaries, flying flags correctly and meeting expectations Order of precedence for official ceremonies 

Budgeting and Cost Control
  • Budgeting accurately and meaningfully 
  • Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts 
  • Cost control for ensuring that expenses are legitimate 
  • Cancellations, claims, reimbursements, hospitality 
  • Insurance which is robust, appropriate and up-to-date

Building and Maintaining Strong Relationships
  • Principles of durable relationships 
  • Building strong relations with your internal clients; suppliers, agents and contacts 
  • Building relationships with Embassies and Missions 
  • Cultural etiquette in business, social, entertaining, dress, giving and receiving presents 
  • Promoting cross cultural understanding of history and traditions 

Communication Skills Required
  • Qualities required: questioning and active listening 
  • Dealing with difficult people 
  • Negotiating win-win deals with suppliers, agents and contacts while maintaining relationship and quality of service 
  • Communication in a crisis, emergency or disruption 
  • Turning complaints into opportunities 

Meetings at Home and Abroad
  • Pre-meeting preparation including seating, interpreters, and timings Chairing, participating and preparing agenda 
  • Order of dignitaries for entering a room, introductions, talking and making presentations 
  • Conflict resolution, decision-making and problem-solving 

Risks – Disruption to Travel: Pro-active Management
  • Identification, evaluation and management of threats and risks 
  • Creating contingency plans for emergencies 
  • Disaster recovery planning, implementing and practice 
  • Ensuring continuity throughout disruption 
  • Planning for unexpected crises