Certificate In Negotiation Skills Online Course

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Wichtige informationen

  • Kurs
  • Online
  • Wann:
    Freie Auswahl

Negotiation Skills are Vital in Everyones Career Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. For example, have you ever:     Decided where to eat with a group of friends?     Decided on chore assignments with your family?     Asked your boss for a raise? These are all situations that involve negotiating! This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved. The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future. By the end of this Certificate In Negotiation Skills Online Course, you will be able to: Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating Understand and apply basic negotiating concepts Lay the groundwork for negotiation Identify what information to share and what to keep to yourself Understand basic bargaining techniques Apply strategies for identifying mutual gain Understand how to reach consensus and set the terms of agreement Deal with personal attacks and other difficult issues Use the negotiating process to solve everyday problems Negotiate on behalf of someone else
Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course...

Wichtige informationen

Voraussetzungen: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later ...


Wo und wann

Beginn Lage
Freie Auswahl

Was lernen Sie in diesem Kurs?

Negotiation Skills
Basic IT training
Basic IT
Skills and Training


Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

Words from the Wise

  • JOHN F. KENNEDY - Let us begin anew; remembering on both sides that civility is not a sign of weakness. Let us never negotiate out of fear, but let us never fear to negotiate.
  • HENRY KISSINGER - Each success only buys an admission ticket to a more difficult problem.
  • TOM PETERS - Under-promise; over-deliver.