Customer-Oriented Selling in International Business (Internationales Verkaufstraining)

Global Competence Forum
In Frankfurt Am Main und Stuttgart

1.580 
zzgl. MwSt.
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Wichtige informationen

Beschreibung

We offer a well-balanced combination of interactive lectures, case studies, simulations and experiential exercises, time for questions and answers, self-reflection, discussions, presentation exercises and exchange of experience. Our trainers employ current insights into how people learn best to create a training environment that makes it fun and easy to learn.
Gerichtet an: Anyone who is responsible for selling products or services and would like to differentiate their company not on price but through a customer relationship which produces loyalty, especially: sales directors- sales representatives- presidents and CEOs- general managers- customer service managers- CRM specialists

Wichtige informationen
Veranstaltungsort(e)

Wo und wann

Beginn Lage
auf Anfrage
Frankfurt Am Main
Hessen, Deutschland
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auf Anfrage
Stuttgart
Baden-Württemberg, Deutschland
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Häufig gestellte Fragen

· Voraussetzungen

Es sind keine Voraussetzungen erforderlich

Was lernen Sie in diesem Kurs?

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Dozenten

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Themenkreis

Kursziel
We offer a well-balanced combination of interactive lectures, case studies, simulations and experiential exercises, time for questions and answers, self-reflection, discussions, presentation exercises and exchange of experience. Our trainers employ current insights into how people learn best to create a training environment that makes it fun and easy to learn. This helps you to acquire the sustainable skills you need in your intercultural encounters.

Our seasoned trainers provide you with:
- space for discussing and developing possible solutions for your issues and concerns
- opportunities for you to share your experiences and decode the processes could hinder success
- proposals for better understanding your burning issues and valuable suggestions for new strategies
- case studies derived from real world daily operations and business models which illustrate the essential issues and solutions
- proven training methods which support the transfer from the theory to practice
- seminars which foster expanding your managerial competencies for the international arena

Zielgruppe
Anyone who is responsible for selling products or services and would like to differentiate their company not on price but through a customer relationship which produces loyalty, especially:
- sales directors
- sales representatives
- presidents and CEOs
- general managers
- customer service managers
- CRM specialists

Kursinhalt
How to Stop Pushing Products and Begin Pulling Customers:
The world of sales has never been more challenging than it is today: We have the task of bringing our products and services onto a global market place where they compete with a world of other manufacturers and service providers. How can we even stay on the playing field when we are competing with a local manufacturer in France, Japan or the US? You will find the answers in this seminar.

- Interactive Introduction
- Communication as key to selling
- You don't get a second chance to make a first impression
- Importance of building relationships
- A Structured Model for the Sales Talk
- Stages of the sales call
- Active listening: the secret weapon of great salespeople
- Successful argumentation
- Overcoming objections
- Special conditions for telephone sales
- Role plays focusing on the most common difficult sales situations
- Debriefing, checklist and feedback

Zusätzliche Informationen

Preisinformation: Enthalten sind die Seminarteilnahme, die komplette Seminardokumentation, alle Mittagessen und alle Kaffeepausen.

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