English for the Assistant

Logik Sprachtraining /Academic Support / Career Support
Online

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Wichtige informationen

  • Kurs
  • Online
  • Dauer:
    24 Wochen
Beschreibung

To enable the assistant to move confidently and competently in the international manager's environment.
Gerichtet an: All assistants working in an international environment. Your "school English" may suffice in some situations, but to really be accepted by your counterparts in other cultures you need to be on their wavelength. If you have noticed some conmmunication breakdown or if you are unaware of different business communication styles around the world, this course s for you.

Wichtige informationen

Häufig gestellte Fragen

· Voraussetzungen

CEF level B1 - C1 (intermediate to advanced)

Themenkreis

The course covers a variety of topics, but emphasizes on the direct needs of the learner.

A short review of the main tenses and grammar forms

Social etiquette: introductions, greetings, small talk, good byes, responding to comments

Business skills: introducing the company, describing the organization and personal responsibilities, job routines

Communication skills: being assertive, confidence in speaking, asking for and giving advice, giving directives to colleagues, making polite requests

Telephone skills: preparing calls, making arrangements and appointments, taking and leaving messages, screening calls, the importance of small talk on the phone, the polite 1,2,3 of telephoning, the importance of the tone of your voice.

Written correspondence: effective e-mailing - formal - neutral styles, salutations and closes, polite phrases. Letter-writing - layout, punctuation, spelling, sentence structures, complying and turning down requests, invoices and reminders, social business letters and notes, how to take and write the minutes of a meeting

Zusätzliche Informationen

Maximale Teilnehmerzahl: 8

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