English for the Office 1 & 2

Logik Sprachtraining /Academic Support / Career Support

Preis auf Anfrage
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Wichtige informationen

  • Kurs
  • Inhouse
  • Dauer:
    24 Wochen

The course is designed to give "hands on" assistance to the office employee whose English level is at lower intermediate - enabling them to gain more confidence when dealing internationally. You are dealing, not only with Anglo-Saxons, but with other cultures as well. Some speak English better than you, others not at well. How do you best communicate without treading on each others' toes?
Gerichtet an: All office staff who have contact with people abroad - whether colleagues, bosses, customers. English is being used as the Lignua Franca around the world - by Italians, Asians, Germans, Indians, etc.

Wichtige informationen

Häufig gestellte Fragen

· Voraussetzungen

CEF level A1-A2 - English for the Office 1 CEF level A2- B2- English for the Office 2 Determined by Logik Sprachtraining placement test


The course embraces the following, but is flrexible and can integrate further requirements on request.

  • A thorough review of the tenses and grammar forms
  • Social etiquette - greetings, good byes and small talk
  • Business skills - presenting and describing the company and products, job routines, responsibilities
  • Telephone skills - making and receiving calls using call preparation templates, making appointments and reservations, taking and giving messages, screening calls, voice mail messages, dealing with spelling and numbers and asking for repetition, asking for confirmation,dealing with complaints and apologizing, your telephone voice
  • Writing skills - effective but polite e-mails, letters, giving good and bad news, dunning letters, social business letters
  • Communication skills - giving directions, advising, giving opinions, asking polite questions
  • Intercultural skills - an insigt into cultural diversity in business,body language and voice, work attitudes. etc.

Zusätzliche Informationen

Preisinformation: 24 x 90-minute lessons
Maximale Teilnehmerzahl: 10

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