IBM Tealeaf Customer Experience 8.8 Events and Reports

IBM

Kurs

In Wien (Österreich), München, Frankfurt Am Main und 1 weiterer Standort

Preis auf Anfrage

Beschreibung

  • Kursart

    Kurs

This intermediate course should be attended by all analysts and administrators of IBM Tealeaf. In order to accurately interpret the resulting metrics, all analysts must understand how IBM Tealeaf events are built and operate. This will also help them determine what metrics are useful to track within IBM Tealeaf and how. Therefore, even if some analysts do not become designated Event Modelers, their participation in this course ensures that they will be able to work together successfully. IBM Tealeaf system administrators should also attend to better understand data integrity and support requirements.

Standorte und Zeitplan

Lage

Beginn

Frankfurt Am Main (Hessen)

Beginn

auf Anfrage
München (Bayern)

Beginn

auf Anfrage
Wien (Österreich)
Karte ansehen

Beginn

auf Anfrage
Zürich (Schweiz)
Karte ansehen

Beginn

auf Anfrage

Hinweise zu diesem Kurs

You should have completed: IBM Tealeaf Customer Experience 8.7 Fundamentals (9F010)

Fragen & Antworten

Ihre Frage hinzufügen

Unsere Berater und andere Nutzer werden Ihnen antworten können

Wer möchten Sie Ihre Frage beantworten?

Geben Sie Ihre Kontaktdaten ein, um eine Antwort zu erhalten

Es werden nur Ihr Name und Ihre Frage veröffentlicht.

Meinungen

Inhalte

IBM Tealeaf's reports and analytical tools provide insight into your online visitors' experience by using IBM Tealeaf Events. Events can track almost anything that occurs within an online session, and this flexibility requires that they are custom-built to each site.

This course provides detailed explanations of Event concepts and extensive practice building Events, all within the context of real-world scenarios. Those who complete this course will have the knowledge to build and analyze reports in IBM Tealeaf, as well as the skill required to build the Events that underlie all IBM Tealeaf analysis.

Training Paths that reference this course are:

  • IBM Tealeaf - Customer Behavior Analysis Administrator
  • IBM Tealeaf - Customer Behavior Analysis Business Analyst
  • IBM Tealeaf - Customer Behavior Analysis Administrator

Zusätzliche Informationen

Over the next day and a half, you'll learn how to design events to power searches and reports, and to create reports needed to manage your customer experience:

  • Understand Events and Hit Attributes
  • Design Events to achieve the desired Reports or search goals
  • Use Search and Browser-Based Replay features to locate the source information for an Event
  • Identify situations to use struggle events: thrashing, sequence, and distance Events
  • Create Dimensions and Report Groups to enable Report segmentation and advanced searching
  • Understand Dimension whitelists and group lists and select appropriate settings
  • Create Search and Session List Templates
  • Set up Alerts for tracking issues
  • Plan next steps for Report and Event management

IBM Tealeaf Customer Experience 8.8 Events and Reports

Preis auf Anfrage