IBM Tealeaf cxOverstat 9.0 Usability Analysis and Configuration
Kurs
In Wien (Österreich), Hamburg und Zürich (Schweiz)
Beschreibung
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Kursart
Kurs
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Ort
This basic course should be attended by all analysts of IBM Tealeaf cxOverstat and Customer Experience Program Managers. In order to accurately interpret the resulting metrics, all analysts must understand how IBM Tealeaf events are built and operate. This course is intended for:
Customer Experience Program Managers
eBusiness Analysts
Web Analytics Analysts
Production Support
Tealeaf Event Modelers
Das Zentrum IBM präsentiert das folgende Programm, mit dem Sie Ihre Kompetenzen stärken sowie Ihre gesteckte Ziele erreichen können. In dem Kurs zu dieser Schulung gibt es verschiedene Module zur Auswahl und Sie können mehr über die angebotenen Thematiken erfahren. Einfach anmelden und Zugang zu den folgenden Themen erhalten
Standorte und Zeitplan
Lage
Beginn
Beginn
Beginn
Beginn
Hinweise zu diesem Kurs
You should have completed:
IBM Tealeaf Customer Experience 8.8 Fundamentals
IBM Tealeaf Customer Experience 8.8 Events and Reports
Meinungen
Themen
- IBM
Inhalte
IBM® Tealeaf® cxOverstat usability analytics provides enhanced support for analysis and understanding of user intention across digital interaction points such as web and mobile. It allows companies to consume and quantify customer behavior data and turn it into real business insight
This course describes the uses and benefits of IBM® Tealeaf® cxOverstat, and how to use its overlays and reports to understand the user website experience. It explains how to filter these reports to show how particular segments of visitors behave. It also explains how to create and add Dimensions to power this filtering capability. Finally, it defines when to use Goal-Based Dimensions to filter by outcome-based criteria.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
http://www.ibm.com/training/terms
Training Paths that reference this course are:
- IBM Tealeaf 9.x - Customer Behavior Analysis All Roles
- IBM Tealeaf 9.x - Customer Behavior Analysis Business Analyst
Zusätzliche Informationen
- Explain the purpose and benefits of Tealeaf cxOverstat
- List the overlays available in Tealeaf cxOverstat and explain their uses
- Analyze user behavior by using Tealeaf cxOverstat overlays
- Create Usability Report groups and apply them to Tealeaf cxOverstat Events
- Create Goal-Based Dimensions
IBM Tealeaf cxOverstat 9.0 Usability Analysis and Configuration