Implementing Cisco IP Telephony & Video, Part 1

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Describe the role of Cisco Unified Communications Manager in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services.


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Describe the functions and the purpose of a dial plan and explains how to implement on-cluster calling


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Describe how to configure MGCP, H.323, and SIP gateways. The module also describes how to create a dial plan that supports inbound and outbound off-cluster calling for numbers and URLs.


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Describe the types of media resources that Cisco Unified Communications Manager supports, how to configure Cisco Unified Communications Manager server software-based media resources, and how to implement Cisco hardware-based media resources


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Describe how to implement audio and video conferencing devices that can be used with Cisco Unified Communications Manager, built-in Cisco Unified Communications Manager software audio bridge, Cisco IOS-based audio and video conference bridges, and Cisco TelePresence conferencing products including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco TelePresence MCU, and Cisco TelePresence Conductor.


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Provide an introduction to QoS with emphasis on the QoS components, often referred to as the QoS toolkit, that are used to provide services for various business applications.