Message HandlingReception Academy
£ 18 - (21 €)
- Online Campus
- Persönlicher Tutor
Was lernen Sie in diesem Kurs?
This online course enables you to navigate through previous slides in order to listen to conversations and instructions as many times as you find necessary. The online course also allows you to print material directly from the learning system.
Featuring professional audio voice-overs the user can listen to a native English speaker, further improving their English language skills when communicating.
All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the user.
Topics covered in the Message Handling Online Course:
• How to take a message professionally
• Using message templates
• Transferring messages into a hotel computer programme such as Opera PMS
• How to handle difficult situations
• How to take a message at the desk