MOC 8522 Microsoft CRM Marketing Automation

amk-group
Inhouse

1.100 
zzgl. MwSt.
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Wichtige informationen

  • Seminar
  • Anfänger
  • Inhouse
  • Dauer:
    1 Tag
Beschreibung

This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back Office Integration, or Data Migration. This course teaches the processes and functionality used by marketing managers and marketing representatives. It begins with an introduction to the core concep..
Gerichtet an: Microsoft CRM Marketing Automation training is recommended for individuals or anyone that plans to implement, use, maintain, consult, or support Microsoft CRM in their organization. The class is targeted toward marketing representatives, administrators, office managers, CEO's, and consultants who need to understand the technical aspects of Microsoft CRM and gain foundational knowle...

Wichtige informationen

Häufig gestellte Fragen

· Voraussetzungen

General knowledge of Microsoft Windows

Understanding of Customer Relationship Management solution processes and practices

Themenkreis

Seminarziel:

This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back Office Integration, or Data Migration.

This course teaches the processes and functionality used by marketing managers and marketing representatives. It begins with an introduction to the core concepts of Microsoft CRM and then an overview of the marketing automation processes. Subsequent lessons explore the marketing concepts in greater detail. A thorough understanding of the marketing processes in Microsoft CRM helps you to get the most out of your system.

Zielgruppe:

Microsoft CRM Marketing Automation training is recommended for individuals or anyone that plans to implement, use, maintain, consult, or support Microsoft CRM in their organization. The class is targeted toward marketing representatives, administrators, office managers, CEO''s, and consultants who need to understand the technical aspects of Microsoft CRM and gain foundational knowledge of the application functionality.

Inhalt:

  • Microsoft CRM User Interface and application terminology


  • Basic and advanced navigation and record maintenance


  • Microsoft CRM Client for Outlook functionality and synchronization


  • Planning and budgeting tasks related to marketing campaigns


  • Create and manage customer lists


  • Create marketing campaigns


  • Manage campaigns and track campaign responses


Voraussetzung:

General knowledge of Microsoft Windows

Understanding of Customer Relationship Management solution processes and practices


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