UK Consumer Protection Law (London)

HRODC Postgraduate Training Institute
In Central London (Grossbritannien)

£ 4.000 - (4.486 )
zzgl. MwSt.

Wichtige informationen

  • Training
  • Advanced
  • Central london (Grossbritannien)
  • 30 Lehrstunden
  • Dauer:
    5 Days
  • Wann:
    Freie Auswahl

Limited Objectives: At the end of specified learning or development activities, delegates will be able to: Know the role of Competition Commission in promoting fairness for consumers. Understand how Local Trading Standards protects Consumer's rights. Know the role of Office of Fair Trading (OFT) in protecting consumer. Determine the liability of retailers and manufacturers. Interpret the law on Repair and Refund.
Suitable for: This course is designed for: Consumer Protection Agency Officials. Manufacturers. Retailers. Wholesalers. Manufacturing Representatives. Customer Relations Personnel. Client Relations Personnel. Commodity Traders. Academics. Marketing and Sales Personnel. All those with an interest in UK Consumer Protection Law

Wichtige informationen

Voraussetzungen: Degree or Work Experience


Wo und wann

Beginn Lage
Freie Auswahl
Freie Auswahl
Freie Auswahl
Central London
Carburton Street, W1W 5EE, London, Grossbritannien
Plan ansehen

Was lernen Sie in diesem Kurs?

Consumer electronic sales
UK Consumer Law
Retailer Liability
Manufacturer Liability
Manufacturers’ Warranty
Fit For Purpose
Unfair Contract Terms
Unfair Trading Regulations
Consumer Credit Directive
Distance Selling
Consumer Codes of Practice
Consumer's Rights
Consumer Contracts
Repair of Refund
Local Trading Standards
Financial Penalties
Cancellation Clauses
Hidden Terms
Price Variation Clauses


Course Contents, Concepts and Issues
  • Consumer Protection Laws: UK Consumer Law
  • The Role of the Competition Commission in Promoting Fairness for Consumers
  • Role of Local Trading Standards in Protecting Consumer Rights
  • The Role of the Office of Fair Trading (OFT) in Protecting Consumers, in Relation to:
  • Construction and Property
  • Consumer Credit
  • Financial and Professional Services
  • Pharmaceutical and Health
  • Retail and Wholesale
  • Transport
  • Retailer Liability
  • Manufacturer Liability
  • Repair of Refund: Interpreting the Law
  • Manufacturers’ Warranty
  • Fit For Purpose: Retail Implications
  • When is a Sale Not a ‘Sale’?
  • Money as a Legal Tender: Consumer Rights in Paying For Goods and Services
  • Unfair Contract Terms
  • Dealing With Unfair Terms in Home Improvement Contracts
  • Unfair Terms in Holiday Caravan Agreements
  • Interpreting the Unfair Terms in Consumer Contracts
  • Regulations 1999
  • Interpreting the Law in Relation to:
  • Financial Penalties
  • Cancellation Clauses
  • Supplier's Right to Cancel Without Notice
  • Excessive Notice Periods for Consumer Cancellation
  • Binding Consumers to Hidden Terms
  • Supplier's Rights to Vary Terms Generally
  • Right to Change What Is Supplied
  • Price Variation Clauses
  • Supplier's Right of Final Decision
  • Entire Agreement and Formality Clauses
  • Binding Consumers Where the Supplier Defaults
  • Supplier's Right to Assign Without Consent
  • Restricting the Consumer's Remedies
  • Analysis of Other Terms Considered Potentially Unfair
  • Consumer Protection from Unfair Trading Regulations 2008
  • Payment Protection Insurance Market Investigation Order 2011.
  • Consumer Credit Directive (CCD) 2010/ 2011
  • Selling At a Distance and the Distance Selling
  • Estate Agents Act 1979
  • OFT’s Consumer Codes Approval Scheme
  • Core Criteria for Consumer Codes of Practice

Zusätzliche Informationen

HRODC Postgraduate Training Institute is registered with the UK Registry of Learning Providers (UKRLP) of the Department for Business, Innovation and Skills (BIS), formerly Department of Innovation, Universities and Skills (DIUS). Its registration number is 10019585 and can be verified at