The Ultimate Operating a Small Business Training Bundle, 12 Courses

Courses For Success

AU$ 2.388 - (1.666 )
zzgl. MwSt.

Wichtige informationen

  • Kurs
  • Online
  • Wann:
    Freie Auswahl

Learn Key Business Skills for Running a Business This Operating a Small Business skills Course Bundle contains 12 key courses that will equip you with the knowledge, skills and confidence to operate and grow your own small business! This comprehensive online bundle includes courses such as customer service skills, marketing basics, business ethics, coaching and mentoring, project management, and much more! If you've ever dreamed of starting your own business then this is the pack for you, with 14 great courses you'll be prepared to meet any challenges head on.  Included is the Entrepreneurship Course which will equip you with the skills to get any small business off the ground as well as the Basic Bookkeeping and Budget & Financial Reports Courses which will help you keep track of your businesses finances and measure your success.   We have also included the Business Etiquette and Business Ethics and Coaching & Mentoring Courses which will help you run a ethical business while you pass on your skills and knowledge to new staff or partners so you are seeing yourself reflected in the way your business operates.   Additionally the Marketing Basics Course will help you market your business across a variety of channels while the Excel 2010 & 2013 Essentials and Advanced courses will give you a strong understanding of whichever version of excel you use allow you to build great reports, manage your essential business data and track the growth of your business on its journey to success. For a comprehensive list of all courses available simply click the units of study tab. This is an incredible opportunity to invest in yourself and your future, sharpen Your Business Skills with Courses For Success Today! Course Fast Facts: All courses are easy to follow and understand Only 6 to 8 hours of study is required per course Unlimited Lifetime Access Study as many courses as you want Delivered 100%...

Wichtige informationen

Voraussetzungen: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet.  Minimum specifications for the computer are: ...


Wo und wann

Beginn Lage
Freie Auswahl

Was lernen Sie in diesem Kurs?

Business Studies
Business Writing
Business Etiquette
Problem Solving
IT Project Management
Basic IT training
Basic IT
Customer Service
Business Plan
Project Management
Financial Training
MS Excel
IT Management
Skills and Training
Microsoft Essentials


Receive Lifetime Access to Course Materials, so you can review at any time.

The Operating a Small Business Course Bundle Package consists of 14 courses, below is a summary of each course:

Course 1 - Certificate In Entrepreneurship Online Course

  • Make Your Business Venture an Astounding Success!
  • Understand how to start a business
  • Develop a business plan
  • Get financing for your business
  • Hire and train employees
  • Run your business
  • Grow your business
  • Is It Feasible?
  • What Are Your Interests?
  • Do You Have the Experience?
  • Are You an Expert?
  • What is the market/competition like
  • Is the Venture Lucrative?
  • Is There Competition?
  • How Can You Set Yourself Apart from the Competition?
  • Basics of starting a business
  • Legal Structure of the Business
  • Create a business plan
  • What Should Be Included in the Business Plan
  • Gather Documentation
  • Get financing
  • Hire employees
  • Training employees
  • Market the business
  • Create a Website
  • Networking Groups
  • Social Media
  • Run the business
  • Grow the business

Course 2 - Certificate In Basic Bookkeeping Online Course

  • Understand and Implement Basic Bookkeeping Principles
  • Basic terminology
  • Accounts Receivable
  • Accounts Payable
  • Inventory
  • Payroll
  • Accounting Methods
  • Differences between Cash and Accrual
  • Cash Management
  • Keeping track of your business
  • Understanding the balance sheet
  • Types of Assets
  • Types of Liabilities
  • Equity
  • Other financial statements
  • Income Statement
  • Cash Flow Statement
  • Capital Statement
  • Budget vs Actual
  • Payroll accounting / terminology
  • End of period procedures
  • Financial Planning, budgeting and control
  • Reasons for Budgeting
  • Creating a Budget
  • Comparing Budget to Actual Expenses
  • Auditing

Course 3 - Certificate In Project Management Online Course

  • Perfectly Manage Projects to Achieve Your Goals
  • What is a project?
  • What is project management?
  • What is a project manager?
  • Key Concepts
  • Identifying your Stakeholders
  • Assessing Needs and Wants
  • Setting a SMART project goal
  • Creating requirements and deliverables
  • Creating a statement of work
  • Completing the project planning worksheet
  • Completing the project charter
  • Managing expectations
  • Creating a task list
  • Estimating time
  • Estimating resources
  • Estimating costs
  • Building the work breadkdown structure
  • Creating the schedule
  • Creating a risk management plan
  • Creating a communication plan
  • Planning Tools
  • Establishing baselines
  • Monitoring project progress
  • Making the most of status updates
  • Managing change
  • Monitoring risks
  • Executing the Project
  • Maintaining and Controlling the Project
  • Preparing for closeout
  • Celebrating successes
  • Learning from project challenges
  • Scope verification
  • A final to-do list

Course 4 - Certificate In Budget and Financial Reports Online Course

  • Back Your Business with Bulletproof Finance
  • Understanding Financial Statements
  • Balance Sheets
  • Income Statements (AKA Profit and Loss Statements)
  • Annual Reports
  • Analysing Financial Statements
  • Income Ratios
  • Profitability Ratios
  • Liquidity Ratios
  • Working Capital Ratios
  • Bankruptcy Ratios
  • Long - Term Analysis Ratios
  • Calculating Return on Investment (ROI)
  • Understanding Budgets
  • Common types of budgets
  • What information do I need?
  • Who should be involved?
  • What should a budget look like?
  • Budgeting Made Easy
  • Computer based methods
  • Advanced Forecasting Technigues
  • Managing the Budget
  • How to tell if you're on track
  • Should your budget be updated
  • Keeping a diary of lessons learned
  • When to panic
  • Making Smart Purchasing Decisions
  • A Glimpse into the Legal World

Course 5 - Certificate In Coaching and Mentoring Online Course

  • Get the Best out of your Employees to Increase Productivity
  • Defining coaching and mentoring
  • The G.R.O.W. Model
  • Setting goals
  • "G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals
  • Understanding the realities
  • Understanding Where You Are
  • Past Performance
  • Developing options
  • Your Path to BIG Success
  • Wrapping up the coaching session
  • Create a Development Plan
  • The importance of trust
  • How to Build a Trusting Relationship
  • Providing feedback
  • Overcoming roadblocks
  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Characteristics of Good Feedback
  • Encouraging Growth and Development
  • Reviewing Progress & Re-evaluating Goals
  • Reaching the end
  • Blending the Two Models
  • GROW Model & Mentoring
  • How mentoring differs from coaching

Course 6 - Certificate In Business Etiquette Online Short Course

  • Look and Sound Your Best in Any Situation
  • Understanding etiquette
  • Networking for success
  • Defining Etiquette
  • Why Bother with Business Etiquette
  • Networking
  • The Cold Introduction
  • First Impressions Matter
  • The Business Card
  • Sorry, what was your name again?
  • The meet and greet
  • The bone crusher and the dead fish
  • Conversation Etiquette
  • Stages of Conversation
  • The dining in style
  • Eating out
  • Business email etiquette
  • Phone etiquette
  • The written letter
  • Dressing for success
  • International etiquette

Course 7 - Certificate In Business Ethics Online Short Course

  • Business Ethics are Vital for an Organization to be Successful
  • What is ethics
  • Implementing ethics in the workplace
  • Guidelines for managing ethics in the workplace
  • Roles and responsibilities
  • Harrassment issues
  • Employer/employee rights
  • Business
  • Ethical Decisions
  • Balancing personal and organisational ethics
  • Common dilemmas
  • Making ethical decisions
  • Overcoming obstacles
  • Whistle blowing
  • Criteria and risk
  • The process
  • When you should "blow the whistle"
  • Managerial ethics
  • Unethical behaviour
  • Ethics in business

Course 8 - Certificate In Marketing Basics Online Course

  • Improve Your Cashflow With Practical Marketing Skills
  • What is marketing?
  • Understanding customer needs
  • Defining your product or service 
  • Common marketing types
  • Direct marketing
  • Active marketing
  • Incoming marketing
  • Outgoing marketing
  • The marketing mix
  • B2B marketing
  • B2C marketing
  • Promotional marketing
  • Communicating the right way
  • Sell value, not the price
  • Fun and entertaining is powerful
  • Answers questions honestly
  • Customer communications
  • Give your customers a voice
  • Marketing goals
  • Brand switching
  • The marketing funnel
  • Not taking social media seriously
  • Cross cultural and international translations
  • Marketing mistakes

Course 9 - Certificate In Creative Problem Solving Online Course

  • Solve Problems Quickly and Easily
  • The problem solving method
  • What is a Problem
  • What is Creative Problem Solving?
  • What are the Steps for Creative Solving
  • Information gathering
  • Understanding Types of Information
  • Identifying Key Questions
  • Methods for Information Gathering
  • Problem definition
  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining Present State and Desired States
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement
  • Preparing for brainstorming
  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity
  • Generating solutions
  • Analyzing solutions
  • Developing Criteria
  • Analysing Wants and Needs
  • Using Cost/Benefit Analysis
  • Selecting a solution
  • Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Analyzing Potential Problems
  • Planning your next steps
  • Lesson One: Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting
  • Recording lessons learned
  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Course 10 - Certificate In Customer Service Online Short Course

  • Techniques to Ensure 100% Customer Satisfaction
  • Who we are what we do
  • Establishing your attitude
  • See things from a clients perspective
  • Thinking Outside the Box
  • Meeting Their Needs
  • Going the Extra Mile
  • Identifying and addressing customer needs
  • Generating return business
  • In-Person customer service
  • Telephone customer service
  • The Advantages and Disadvantages
  • Telephone Etiquette
  • Tips and Tricks for Providing Customer Service over the Phone
  • Giving customer service over the phone
  • Providing electronic customer service
  • The Advantages and Disadvantages
  • Netiquette
  • Email Etiquette: The Do’s and Don’ts of Email
  • Tips and Tricks
  • Electronic Ping Pong
  • Recovering difficult customers
  • Understanding when to escalate
  • Ten things you can do to WOW customers

Course 11 - Certificate In Excel 2010 & Certificate In Excel 2013 Essentials Online Short Course
View Certificate In Excel 2010 - View Certificate In Excel 2013

  • Learn the basics of the best version of excel for you
  • Opening Excel
  • Opening Excel
  • Understanding the Interface
  • Using Backstage View
  • Understanding Worksheets
  • Understanding Workbooks
  • Working with the interface
  • Your first worksheet
  • An Overview of Excel’s Views
  • Switching Views
  • Creating Custom Views
  • Using Zoom
  • Switching Between Open Files
  • Viewing Excel data
  • Building formulas
  • Using Excel funcations
  • Formulas vs. Functions
  • Using the SUM Function
  • Using Other Basic Excel Functions
  • Understanding the Formulas Tab
  • Using the Status Bar to Perform Calculations
  • Understanding the New Function Names
  • Using quick analysis
  • Formatting your data
  • Using styles, themes and effects
  • Printing and sharing your workbook

Course 12 - Certificate In Excel 2010 & Certificate In Excel Advanced 2013 Online Short Course
View Certificate In Excel 2010 - View Certificate In Excel 2013

  • Learn advanced excel features
  • Insert SmartArt
  • Add text to a diagram
  • Resize and move a diagram
  • Reset a diagram
  • Understand the contextual tabs
  • Add pictures from your computer
  • Add Clip Art
  • Add text boxes
  • Draw shapes
  • Trace precedent cells
  • Trace dependents of a cell
  • Display formulas within the sheet
  • Work with comments
  • Insert a chart
  • Use the Chart Tools tab
  • Understand the parts of a chart
  • Change the chart style
  • Resize and move a chart
  • Insert a Pivot Table
  • Use the Pivot Table Tools tab
  • Choose fields and group data in a Pivot Table
  • Change Pivot Table data and refresh the view
  • Apply a Style to a Pivot table
  • Use Real-life examples in a Pivot Table
  • Create a Pivot Chart from a Pivot Table
  • Create a Pivot Chart from Data
  • Display the Developer tab
  • and much more.