The Ultimate Supervisors and Managers Training Bundle, 13 Courses

Courses For Success

AU$ 2.587 - (1.768 )
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Wichtige informationen

  • Kurs
  • Online
  • Wann:
    Freie Auswahl

Learn the Key Management and Coaching Skills Vital to any Organization This Supervisor and Managers Online Course Bundle contains 13 key courses that will equip you with the tools, skills and confidence to be the best manager you can be, even if you've never worked in a supervisor or managment position before. This comprehensive online course bundle includes covering budgeting and finance, coaching and mentoring, employee motivation, facilitation skills and much more! As a manager or a supervisor you need to be aware of what the financial goals are of the business or department you are responsible for, the Budgets and Financial Reports course equip you for this, especially once you've developed great Knowledge Management skills which will help you better apply your knowledge and skills to your positions requirements.   In addition you will learn great Coaching & Mentoring skills to help you get your message through to your team and get the most return on investment with new staff.  Further to this, the Employee Motivation, Leadership & Influence and Office Politics courses will help you take your teams performance to the next level, secure loyalty and defeat common challenges that arise in any business. Finally we have included two great courses to round off your supervisor skill set, the Six Sigma & Lean Process course will help you cut down on your expenses and eliminate waste, furthering your goals of achieveing the ultimate level of team performance.  Last but not least, the Virtual Team Building & Management course will teach you everything you need to know about managing a virtual team, essential knowledge to have in the modern business world. For a comprehensive list of all courses available simply click the units of study tab. This is an incredible opportunity to invest in yourself and your future, take your Supervision and Management skills to the next level with Courses For...

Wichtige informationen

Voraussetzungen: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet.  Minimum specifications for the computer are: ...


Wo und wann

Beginn Lage
Freie Auswahl

Was lernen Sie in diesem Kurs?

Project Manager
Team Building
Six Sigma
Business Writing
Performance Management
Facilitation Skills
IT Project Management
Basic IT training
Office IT
Basic IT
Supply Chain Management
Accounting MBA
Social Media
Organizational Skills
Project Management
Team Training
Time management
Ms Office
Personal Assistant
Employee Motivation
Communication Training
Verbal Communication
Financial Training
IT Development
IT Management
Supply and Chain Management
Skills and Training


Receive Lifetime Access to Course Materials, so you can review at any time.

The Supervisors and Managers Course Bundle consists of 13 courses, below is a summary of each course:

Course 1 -Certificate In Budget and Financial Reports Online Course

  • Back Your Business with Bulletproof Finance
  • Understanding Financial Statements
  • Balance Sheets
  • Income Statements (AKA Profit and Loss Statements)
  • Statement of Retained Earnings
  • Statement of Cash Flow
  • Annual Reports
  • Analysing Financial Statements
  • Income Ratios
  • Profitability Ratios
  • Liquidity Ratios
  • Working Capital Ratios
  • Bankruptcy Ratios
  • Long - Term Analysis Ratios
  • Calculating Return on Investment (ROI)
  • Understanding Budgets
  • Common types of budgets
  • What information do I need?
  • What should a budget look like?
  • Budgeting Made Easy
  • Factoring in historical data
  • Gathering related information
  • Adjusting for special circumstances
  • Putting it all together
  • Computer based methods
  • Advanced Forecasting Technigues
  • Managing the Budget
  • How to tell if you're on track
  • Should your budget be updated
  • Keeping a diary of lessons learned
  • When to panic
  • Making Smart Purchasing Decisions
  • A Glimpse into the Legal World

Course 2 - Certificate In Knowledge Management Online Course

  • How to Manage Knowledge Across Your Organization
  • What is knowledge management?
  • Applications in the workplace
  • Dos and don'ts
  • Data, information and knowledge
  • Identifying conversation categories
  • Understanding episodes
  • The knowledge management life cycle
  • The new knowledge management paradigm
  • Paradigms of the past
  • The new paradigm
  • The knowledge management endgame
  • Knowledge management models
  • Building a knowledge management rationale
  • Building a business case
  • Finding success stories
  • The Commoditization / Customization Model
  • Customising knowledge management definitions
  • Components of a knowledge management definition
  • Creating KMBOK
  • Implementing knowledge managment
  • Identifying opportunities for revenue streams
  • Key knowledge management techniques
  • The no-budget scenario
  • Tips for success
  • About the chief knowledge officer
  • Knowledge management skill checklist
  • Advance topics

Course 3 - Certificate In Supervising Others Online Course
View Course 

  • Effectively Manage Your Staff to get More out of Them
  • Setting Expectations
  • Spotting Opportunities for Improvement
  • Setting Expectations Verbally
  • Documenting Expectations
  • Setting Goals
  • Understanding Cascading Goals
  • Creating SMART Goals
  • Helping Others Set Goals
  • Assigning/Delegating Work
  • Three Degrees of Delegation
  • Implementing Delegation
  • When to Delegate
  • Who Should I Delegate to?
  • Monitoring the Results
  • Delegation Dilemmas
  • High Impact Feedback
  • Managing Your Time
  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Resolving Conflict
  • Establishing Yourself
  • Dealing with Promotion from within a Team
  • Supervising a Brand New Team
  • Dealing with an Established Team
  • Survival Tips for a New Supervisor

Course 4 - Certificate In Coaching and Mentoring Online Course

  • Get the Best out of your Employees to Increase Productivity
  • Defining coaching and mentoring
  • Setting goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals
  • Understanding the realities
  • Understanding Where You Are
  • Past Performance
  • Developing options
  • Your Path to BIG Success
  • Wrapping up the coaching session
  • Create a Development Plan
  • The importance of trust
  • How to Build a Trusting Relationship
  • Providing feedback
  • Overcoming roadblocks
  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Characteristics of Good Feedback
  • Encouraging Growth and Development
  • Reviewing Progress & Re-evaluating Goals
  • Reaching the end
  • Blending the Two Models
  • How mentoring differs from coaching

Course 5 - Certificate In Manager Management Online Course

  • Transform Your Managers Into Your Greatest Asset
  • Grooming a new manager
  • Writing performance reviews
  • Provide clear and timely feedback
  • Praise in public, criticise in private
  • Make sure your door is always open
  • Offer advice, not the solution
  • Create a supportive environment
  • The more they learn, the more responsibility they get
  • Coaching and mentoring
  • Measuring performance
  • Staying within their budget
  • Setting measurable objectives
  • Motivating managers
  • Provide the needed resources
  • Bonuses and incentives
  • Give credit for good work
  • Keep them challenged
  • Signs of poor management
  • Little or no growth
  • Missed deadlines
  • Trust your team of managers
  • Do not micromanage
  • When an employee complains about their manager
  • Keep the information confidential
  • Gather information from both sides
  • Follow-up with the manager or employee
  • Promote open and honest communication
  • When do you step in
  • Unsafe or dangerous events
  • Repeated failures after coaching has occurred
  • Remember these basic qualities

Course 6 - Certificate In Middle Management Online Course

  • Grow any Business with Great Middle Management Skills
  • What does it take to be a manager?
  • Why does management matter?
  • Ethics and social responsibility
  • What is ethical workplace behavior?
  • What is unethical workplace behavior?
  • How to make ethical decisions
  • Managing information
  • Characteristics and costs of useful information
  • Getting and sharing information
  • Strategic importance of information
  • Decision making
  • Is control necesary or possible?
  • Organisational strategy
  • Basics of organisational strategy
  • Sustainable competitive advantage
  • Strategy-making process
  • Corporate, industry, firm level strategies
  • Innovation and change
  • Organisational structures and process
  • Designing organisational process
  • Organisational innovation
  • Why change occurs and why it matters
  • Managing teams
  • The good and the bad of using teams
  • Enhancing work team effectiveness
  • Motivation and leadership

Course 7 - Certificate In Employee Motivation Online Course

  • How to Motivate your Team to Achieve Organizational Goals
  • A psychological approach
  • Herzberg's Theory of Motivation
  • Maslow's Hierarchy of needs
  • The two models and motivation
  • Object oriented theory
  • Using reinforcement theory
  • A history of Reinforcement Theory
  • Behavior modification in four steps
  • Appropriate uses in the workplace
  • Using expectancy theory
  • A history of Expectancy Theory
  • Understanding the three factors
  • Using the three factors to motivate in the workplace
  • Personalitys role in motivation
  • Identifying youe personality type
  • Identifying others' personality type
  • Motivators by personality type
  • Setting goals
  • Goals and motivation
  • Setting SMART goals
  • Evaluating and adapting
  • A personal toolbox
  • Building your own motivational plan
  • Encouraging growth and development
  • Getting others to see the glass half-full
  • Motivation on the job
  • Addressing specific morale issues
  • Keeping yourself motivated

Course 8 - Certificate In Facilitation Skills Online Course

  • How to Lead Meetings and Discussions More Effectively
  • Understanding facilitation
  • What is facilitation?
  • What is a facilitator?
  • When is facilitation appropriate?
  • Process vs content
  • Laying the groundwork
  • Choosing a facilitated approach
  • Planning for a facilitated meeting
  • Tuckman and Jensens model of team development
  • Building consensus
  • Encouraging participation
  • Gathering information
  • Presenting information
  • Synthesizing and Summarising
  • Reaching a decision point
  • Dealing with difficult people
  • Addressing disruptions
  • Common types of difficult people and how to handle them
  • Helping the group resolve issues on their own
  • Addressing group dysfunction
  • Using ground rules to prevent dysfunction
  • Restarting and reframing issues
  • Some of the ways of restarting and reframing includes
  • Getting people back on track
  • About intervention
  • Intervention techniques

Course 9 - Certificate In Leadership and Influence Online Course

  • How To Be a Great & Influential Leader
  • The evolution of leadership
  • What is Leadership
  • Leadership Characteristics
  • Leadership Principles
  • Leadership through the ages
  • The Great Man
  • The Trait Theory
  • Transformational Leadership
  • Situational leadership
  • Situational Leadership: Telling
  • Situational Leadership: Selling
  • Situational Leadership: Participating
  • Situational Leadership: Delegating
  • A personal inventory
  • Modelling the way
  • Inspiring a shared vision
  • Challenging the process
  • Enabling others to act
  • Encouraging Growth
  • Creating Mutual Respect
  • The Importance of Trust
  • Encouraging the heart
  • Sharing Rewards
  • Celebrating Accomplishments
  • Making Celebration Part of Your Culture
  • Basic influencing skills
  • Setting goals
  • Create SMART Goals
  • Long-Term Plans
  • Creating a Support System

Course 10 - Certificate In Office Politics for Managers Online Course

  • Create & Maintain Better Relationships In Your Workplace
  • Company core values
  • Building relationships
  • Encourage respect
  • Setting ground rules
  • It is about interacting and influencing
  • Dealing with different personalities
  • Build a culture of collaboration
  • Be nice to everyone (not just those who can help you)
  • Be a team player
  • Dealing with rumors, gossip and half truths
  • It's effects on morale
  • Reinforce the truth with facts
  • Do not participate
  • Deal with it swiftly
  • Office personalities
  • Information keeper
  • Know-it-all
  • The apple-polisher
  • Nosey neighbour
  • Getting support for your projects
  • Conflict resolution
  • The importance of forgiveness
  • Neutralizing emotions
  • The benefits of a resolution
  • The agreement frame
  • Ethics
  • Benefits of an ethical environment
  • Lead by example
  • Ensuring ethical behavior
  • Addressing unethical behavior
  • You are not an island
  • Social events outside of work
  • How to decline politely
  • Rules when attending
  • Meeting new people
  • Conversation dos and don'ts

Course 11 - Certificate In Performance Management Online Course

  • Focus Everyone on the same Priorities to Improve Performance
  • What is performance management?
  • How does performance management work?
  • Goal setting
  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Establishing performance goals
  • 360 degree feedback
  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components
  • Competency assessments
  • Competency assessment defined
  • Implementation
  • Final destination
  • Kolbs learning cycle
  • Motivation
  • The performance journal
  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Creating a performance plan

Course 12 - Certificate In Six Sigma and Lean Process Online Course

  • Eliminate Defects and Waste in Your Business Processes
  • Understanding lean process
  • About six sigma
  • About lean
  • History behind lean
  • Toyota production systems
  • The Toyota precepts
  • Likers Toyota way
  • The TPS house
  • The goals of TPS
  • The first pillar - Just in time (JIT)
  • The second pillar - Jidoka (Error-free production)
  • Kaizen (Continuous improvement)
  • The foundation of the house
  • The five principles of lean business
  • The first improvement concept - Value
  • Basic characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano model
  • The second improvement concept - Waste
  • The new wasters
  • The third improvement concept - Variation
  • Common cause
  • Special cause
  • Tampering
  • Structural
  • The fourth improvement concept - Complexity
  • What is complexity?
  • What causes complexity?
  • How to simplify?
  • The fith improvement concept - Continuous improvement
  • The PDSA cycle (Plan, Do, Study, Act)
  • The DMAIC method
  • The improvement toolkit

Course 13 - Certificate In Virtual Team Building and Management Online Course

  • How to Develop and Implement a Global Workforce
  • Setting up your virtual team
  • Choose self-motivated people with initiative
  • Face to face meetings at first (Kick-off meeting)
  • Diversity will add value
  • Experienced with technology
  • Virtual team meetings
  • Scheduling will always be an issue
  • Have a clear objective and agenda
  • Solicit additional topics in advance
  • Discourage just being a status report
  • Communication
  • Building trust
  • Trust your team and they will trust you
  • Beware of "us vs them" territorial issues
  • Share best practices
  • Create a sense of ownership
  • Cultural issues
  • Respect and emmbrace differences
  • Be aware of different work styles
  • Know your team members cultural background
  • To succeed with a virtual team
  • Create standard operating procedures (SOP's)
  • Build a team culture
  • Provide timely feedback
  • Dealing with poor team players
  • Manage their results, not their activities
  • Be proactive, not reactive
  • Choosing the right tools
  • Communication software
  • Collaboration and sharing tools
  • Prject management software
  • Use what works for you and your team