CompTIA Convergence+

>> Telecommunications Traffic Engineering
>> Voice System Fundamentals
>> Number and Dialing Plan
>> Converged Network Endpoints
>> General QoS Concepts
>> Network Performance
>> Switches
>> Physical and Logical Port Settings
>> Network Classifications and Topologies
>> Routing
>> Protocols
>> Transmission
>> Signaling Basics
>> Methods of Encoding, Decoding and Compression
>> Messaging Applications
>> Collaboration Applications
>> Computer Telephony Integration and Call Center Automation
>> Computer Telephony Integration Concepts
>> Web-Enabled Call Centers
>> Call Routing
>> Interactive Voice Response
>> Mobility Components
>> H.323 Standard for Packet
>> H.323 Call
>> Session Initiation Protocol
>> Rich Media Transmission Methods
>> Video Standards
>> The OSI Model
>> Network Modules
>> Routers and Switches
>> Media Servers
>> Gateways
>> Private Branch
>> Router Firewalls
>> CSU and DSU
>> Network Termination Device One (NT1)
>> Admission Control and Traffic Shaping
>> Session Border Controller
>> In-line Power Components
>> Access Points
>> Modems
>> Converged Network Analysis and Problem Solving
>> Common Symptoms and Problems
>> Network Performance Monitoring Tools
>> LAN Protocol Analyzer Operations
>> Traffic Management
>> QoS Parameters, Router Parameters, Load Balancing
>> Mean Opinion Score
>> Firewalls
>> Internet Firewalls
>> Authentication
>> Proxies
>> Virtual Private Networks
>> NAPT
>> Encryption
>> IDS and IPS
>> Antivirus
>> VLANs
>> Demilitarized Zone