EMAGISTER CUM LAUDE
EMAGISTER CUM LAUDE
London Training for Excellence

Customer Relations and Servicing Training

4.5 ausgezeichnet 1 Meinung
London Training for Excellence
In London (England), Amman (Jordan), Barcelona (Spain) und an 6 weiteren Standorten
  • London Training for Excellence

3.712 
zzgl. MwSt.
*Orientierungspreis
Originalpreis in GBP:
£ 3.335
PREMIUM-KURS

Wichtige informationen

Tipologie Short course
Ort An 9 Standorten
Unterrichtsstunden 20h
Dauer 5 Days
Beginn nach Wahl
Beschreibung

Would you like to give an impulse to your professional life? If so, you should check this Customer Relations and Servicing Training course, organized by London Training for Excellence, that Emagister.co.uk has added to its catalogue.

This training course is designed to provide the participants with an extensive understanding of Customer Relations and Servicing. Participants will be equipped with the necessary skill sets required to manage any scenario related to customer relationship and services. The training will include a thorough understanding of customer needs and behaviour as well as roleplays and activities to demonstrate how most situations involving customer service inquiries can be dealt with.

By completing this course, participants will be able to: identify the different elements and aspects of Customer Relations and Servicing; have a proper understanding of Customer Behaviour and Needs and how to cater to them; demonstrate excellent customer handling and relation building skills; respond effectively and accurately to typical customer demands and expectations; be able to turn a prospective customer into an existing client for the business through positive customer service; among other skills.

Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.

Einrichtungen (9)
Wo und wann
Beginn Lage
nach Wahl
Amman
Jordan, Jordan
Karte ansehen
nach Wahl
Barcelona
Barcelona, Spain
Karte ansehen
nach Wahl
Lisbon
Lisboa, Portugal
Karte ansehen
nach Wahl
London
198-206 Acton Ln, NW10 7NH, London, England
Karte ansehen
nach Wahl
Madrid
Madrid, Spain
Karte ansehen
nach Wahl
Paris
(75) Paris, France
Karte ansehen
Alle ansehen (9)
Beginn nach Wahl
Lage
Amman
Jordan, Jordan
Karte ansehen
Beginn nach Wahl
Lage
Barcelona
Barcelona, Spain
Karte ansehen
Beginn nach Wahl
Lage
Lisbon
Lisboa, Portugal
Karte ansehen
Beginn nach Wahl
Lage
London
198-206 Acton Ln, NW10 7NH, London, England
Karte ansehen
Beginn nach Wahl
Lage
Madrid
Madrid, Spain
Karte ansehen
Beginn nach Wahl
Lage
Paris
(75) Paris, France
Karte ansehen
Beginn nach Wahl
Lage
Prague
Hlavni Mesto Praha, Czech Republic
Karte ansehen
Beginn nach Wahl
Lage
Vienna
Wien, Austria
Karte ansehen
Beginn nach Wahl
Lage
Zürich
Zürich, Switzerland
Karte ansehen

Meinungen

4.5
ausgezeichnet
Kursbewertung
100%
Empfehlung der User
4.9
ausgezeichnet
Anbieterbewertung

Meinungen über diesen Kurs

G
Gerry B
21.05.2018
Das Beste: Their selection process for employees is premium which is why, their company remains the top choice and I would say they are best in their work, and so are their courses. Everything is perfect about this place.
Zu verbessern: nothing to improve
Kurs abgeschlossen: Mai 2018
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Was lernen Sie in diesem Kurs?

Psychology
Problem Solving
Motivation
Customer Service
Marketing
Teamwork
Time management
Key Accounts and Customer Service
Relation building skills
Customer demands

Themenkreis

  • Identify the different elements and aspects of Customer Relations and Servicing
  • Have a proper understanding of Customer Behaviour and Needs and how to cater to them
  • Demonstrate excellent customer handling and relation building skills
  • Respond effectively and accurately to typical customer demands and expectations Be able to turn a prospective customer into an existing client for the business through positive customer service
  • Handle customer suggestions and complaints effectively and be able to provide appropriate resolutions in a timely manner.