EMAGISTER CUM LAUDE
EMAGISTER CUM LAUDE
London Training for Excellence

Customer Service Excellence

4.5 ausgezeichnet 1 Meinung
London Training for Excellence
In London (England)
  • London Training for Excellence

3.790 
zzgl. MwSt.
*Orientierungspreis
Originalpreis in GBP:
£ 3.335
PREMIUM-KURS

Wichtige informationen

Tipologie Short course
Ort London (England)
Unterrichtsstunden 20h
Dauer 5 Days
Beginn nach Wahl
  • Short course
  • London (England)
  • 20h
  • Dauer:
    5 Days
  • Beginn:
    nach Wahl
Beschreibung

Emagister has now on its catalogue the Customer Service Excellence Course, which aims to give a new dimension to the customer service teams.

The course strictly focuses on improving the skills and enhancing confidence of the delegates to boost business by converting prospects into customers. Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations to guide the delegates with the most advanced recourses per the requirements of their organizations.

Einrichtungen (1)
Wo und wann
Beginn Lage
nach Wahl
London
London, England
Karte ansehen
Beginn nach Wahl
Lage
London
London, England
Karte ansehen

Meinungen

4.5
ausgezeichnet
Kursbewertung
100%
Empfehlung der User
4.9
ausgezeichnet
Anbieterbewertung

Meinungen über diesen Kurs

A
Anna M.
09.07.2017
Das Beste: Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
Zu verbessern: nothing to improve
Kurs abgeschlossen: Juli 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Was lernen Sie in diesem Kurs?

Management
Customer Care
Customer Service
Customer Relationship Management
Customer Retention
Management Planning
Customer database
Customer Manager
Customer satisfaction
Management
Management
Key Accounts and Customer Service
Key Accounts and Customer Service
Key Accounts and Customer Service

Themenkreis

By completing the course the participants will be able to:

  • Understand the customers and what are their expectations
  • Know the purpose of the customer service of the organization
  • Create a positive impact on the customers seeking services
  • Enhance the company’s reputation by ensuring high-end customer service
  • Modify the behavior towards customers and adapt to deal with customers of all temperaments
  • Be positive in promoting the organization and contribute to boosting business
  • Accept the weaknesses and work on that to be the inevitable taskmaster within the team
  • Deal with the challenging situations where the customer’s requirement is not yet fulfilled
  • Be a go-getter when it comes to ensuring the finest customer service at the most professional level