EMAGISTER CUM LAUDE
Impact Factory

Customer Service Training

4.8 ausgezeichnet 3 Meinungen
Impact Factory
In City of London (England)

Preis auf Anfrage

Wichtige informationen

Tipologie Training
Methodologie Inhouse
Ort City of london (England)
Dauer 5 Days
Beginn nach Wahl
  • Training
  • Inhouse
  • City of london (England)
  • Dauer:
    5 Days
  • Beginn:
    nach Wahl
Beschreibung

Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care.

Impact Factory provides just about any kind of customer service training you might need, working in Small groups, large seminar style, and increasingly, Forum Theatre, which works exceptionally well for very large groups.

We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres, Help Desks, Customer Complaints Departments.

Einrichtungen (1)
Wo und wann
Beginn Lage
nach Wahl
City of London
52 Upper Street Suite 121, N1 0QH, London, England
Karte ansehen
Beginn nach Wahl
Lage
City of London
52 Upper Street Suite 121, N1 0QH, London, England
Karte ansehen

Meinungen

4.8
ausgezeichnet
Kursbewertung
99%
Empfehlung der User
4.8
ausgezeichnet
Anbieterbewertung

Meinungen über diesen Kurs

J
Jaye Nozarick
08.02.2018
Das Beste: I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
Zu verbessern: nothing to improve
Kurs abgeschlossen: Februar 2018
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
H
Honeywell
23.03.2018
Das Beste: I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
Zu verbessern: nothing to improve
Kurs abgeschlossen: März 2018
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
M
Mark Andrews
03.08.2017
Das Beste: I had a nice time and everything was super great and thanks for everything I had a great experience in all.
Zu verbessern: nothing to improve
Kurs abgeschlossen: August 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Was lernen Sie in diesem Kurs?

Negotiation Skills
Influencing Skills
Persuasion Skills
Delegating Skills
Staff
Works
Office IT
Theatre
Customer Service
Customer Relationship Management
Customer Retention
Communications
Team Training
Ms Office
Assertiveness Training
Confidence Training

Themenkreis

Impact Factory provides just about any kind of customer service training you might need, working in Small groups, large seminar style, and increasingly, Forum Theatre, which works exceptionally well for very large groups.

We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres, Help Desks, Customer Complaints Departments Creating excellent customer service is far easier than you might think, and we have a superb track record of not only providing excellent customer service training for our clients but also of providing it ourselves.

Our Tailored Customer Service Training comes in many formats from one-to-one through to fully tailored company wide programmes. We can run customer service training at your premises, any third party venue or at our own London Training Suite at the Business Design Centre in London.