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Customer Service and Opera PMS Software Training
Global Edulink

Diploma in Customer Service and Opera PMS Software Training - Level 3

Global Edulink
Online
Emagister-Preis

508 € 271 
*Orientierungspreis
Originalpreis in GBP:
£ 429  £ 229

Wichtige informationen

Tipologie Short course
Niveau Intermediate
Methodologie Online
Unterrichtsstunden 35h
Dauer 365 Days
Beginn Januar
weitere Termine
  • Short course
  • Intermediate
  • Online
  • 35h
  • Dauer:
    365 Days
  • Beginn:
    Januar
    weitere Termine
Beschreibung

Every business wants to provide outstanding customer service in terms of improving their growth and visibility in the industry. Providing customer service does not always come easy to employees. It is a skill that needs to be learned and an art that needs to be mastered. The Advanced Diploma in Customer Service and Opera PMS Software Training is perfect as it teaches learners how to provide this elusive customer service that enables an organisation to enhance their productivity and gain new customers to their fold. The course introduces learners to essential elements of customer service and how it can be applied in positions related to customer service management.
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA /Qualification Wales

Wichtige informationen
Ist dieser Kurs für mich?

Customer Service Supervisors and Managers
Anyone who wants to learn about customer service

Wie geht es nach der Info-Anfrage weiter?

On receiving your request, one of our stuff members will call you or send you a message by explaining everything about the course you are requesting information including how you can sign up, payment options, exam and enrollment requirements etc.

Preis für Emagister-Nutzer:

Voraussetzungen: Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT. A recognised qualification at level 2 or above in any discipline

Einrichtungen (1)
Wo und wann
Beginn Lage
Januar
Februar
März
April
Mai
Juni
Juli
August
September
Oktober
November
Dezember
Online
Beginn Januar
Februar
März
April
Mai
Juni
Juli
August
September
Oktober
November
Dezember
Lage
Online

Was lernen Sie in diesem Kurs?

Management
Customer Service
Service Management
Communication
Learning
Skills
Online
course
Platform
Best
Awarded

Themenkreis

Course Curriculum

1: Customer Service And Legislation

2: Customers And Communication In Business

3: Creating A Positive Impression Among The Customers

4: Dealing With Requests, Queries And Issues

5: Customer Relationship

6: Feedback And Sales

Please Note: Additionally, £179 (Inc. VAT) is charged for assessment and certificate and you need to pay that when you are submitting your assessments only (it is not required to pay initially when you are registering). this payment can be paid into 3 installments when you are submitting your assessments.

Zusätzliche Informationen

This online course will be evaluated through written assignments. In order to complete this programme successfully and gain your professional qualification, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.