One Education

Executive Secretarial and PA Course

One Education

Originalpreis in GBP:
£ 425

Wichtige informationen

Tipologie Kurs
Niveau Intermediate
Methodologie Online
Dauer 1
Beginn nach Wahl
Beratungsservice Ja
Virtueller Unterricht Ja
  • Kurs
  • Intermediate
  • Online
  • Dauer:
  • Beginn:
    nach Wahl
  • Beratungsservice
  • Virtueller Unterricht

Learn to improve your administrative management skills for boosting your career as a secretary or Personal Assistant (PA). Join the Executive Secretarial and PA Course and understand the ins and outs of the profession.

An executive secretary or PA is responsible for managing diaries, notes about meetings, handling phone calls, dealing with correspondence, organizing meetings and appointments, and more. The course teaches you how to perform these duties skillfully.

Wichtige informationen
Welche Ziele verfolgt der Kurs?

Throughout the course, you will learn about the basic administrative skills along with the common soft skills that are needed for a secretary or PA. The fundamental telephone etiquette, communication skills, negotiation and influential skills will be thoroughly discussed in the course. Apart from these, you will understand the procedures for managing and organizing any meetings or programs.

Voraussetzungen: The Executive Secretarial and PA Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Einrichtungen (1)
Wo und wann
Beginn Lage
nach Wahl
Beginn nach Wahl

Was lernen Sie in diesem Kurs?

Organizational Skills
Time management
Personal Assistant
MS Excel
Administrative Soft Skills



PA - Personal Assistant
  • Module One – Getting Started
  • Module Two – Working with Your Manager
  • Module Three – Administrative Soft Skills
  • Module Four – Effective Time Management
  • Module Five – Meeting Management
  • Module Six – Tools of the Trade (I)
  • Module Seven – Tools of the Trade (II)
  • Module Eight – Being an Effective Gatekeeper
  • Module Nine – Organizational Skills
  • Module Ten – Confidentiality Guidelines
  • Module Eleven – Special Tasks
  • Module Twelve – Wrapping Up

Secretarial Skills
  • Module One – Getting Started
  • Module Two – Verbal Communication Skills
  • Module Three – Non-Verbal Communication Skills
  • Module Four – Making Small Talk and Moving Beyond
  • Module Five – Moving the Conversation Along
  • Module Six – Remembering Names
  • Module Seven – Influencing Skills
  • Module Eight – Bringing People to Your Side
  • Module Nine – Sharing Your Opinion
  • Module Ten – Negotiation Basics
  • Module Eleven – Making an Impact
  • Module Twelve – Wrapping Up

Microsoft Excel Skills
  • Module One – Getting Started
  • Module Two – Opening Excel
  • Module Three – Working with the Interface
  • Module Four – Your First Worksheet
  • Module Five – Viewing Excel Data
  • Module Six – Building Formulas
  • Module Seven – Using Excel Functions
  • Module Eight – Using Quick Analysis
  • Module Nine – Formatting Your Data
  • Module Ten – Using Styles, Themes, and Effects
  • Module Eleven – Printing and Sharing Your Workbook
  • Module Twelve – Wrapping Up

Mock Exam

Final Exam

How is the course assessed?
  • To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.