Hotel Receptionist & Opera PMS Hotel Software - Weekend Course - Accredited

Kurs

In City of London (Grossbritannien)

Sparen Sie 10%
946,09 € inkl. MwSt.

*Richtpreis

Originalbetrag in GBP:

£ 809 £ 899

Beschreibung

  • Kursart

    Workshop

  • Niveau

    Anfänger

  • Ort

    City of london (Grossbritannien)

  • Unterrichtsstunden

    80h

  • Dauer

    9 Wochen

  • Beginn

    Mai

Practical hands on usage of Opera PMS

Start your new Hotel Career from as little as £49.96 a month. Easy Repayment Plan available for this course. Fill out the enquiry form if you are interested in this option and wish to find out more.

Are you interested in becoming a qualified hotel receptionist able to use the most popular hotel reservation system? If so, undertake the Hotel Receptionist & Opera Property Management System delivered on weekends by Reception Academy, which teaches the skills to start your career in the hospitality industry while you are working.

The course programme has been designed in collaboration with the best hotel branches in order to provide you with the key skills of a receptionist including practical training on Opera PMS V5 – check-in, check out and hotel accounts. You will also learn all the necessary brand standards and hotel procedures: customer service, booking and welcoming procedures. The training includes role play sessions in the academy replica reception desk to become familiar with hotel scenarios and terminology.

The last part of the course is focused on employment assistance. Reception Academy will give you guidance on writing your CV and interview techniques. Upon successful completion of the course, candidates gain a certificate and participate in the graduation ceremony, where they are introduced to HR members of hotel groups. The nine sessions are delivered every Sunday or Saturday. Choose the option that suits you best and start your career as a receptionist.

Standorte und Zeitplan

Lage

Beginn

City of London (Grossbritannien)
Karte ansehen
Coppergate House, 16 Brune Street, E1 7NJ
Uhrzeiten: 7 Saturdays, 9:30 - 18:00

Beginn

MaiAnmeldung möglich
City of London (Grossbritannien)
Karte ansehen
Coppergate House, 16 Brune Street, E1 7NJ

Beginn

auf Anfrage

Hinweise zu diesem Kurs

This course covers standard Hotel procedures, introduction to Opera Property Management System (Opera PMS V5), Brand standards of 5* Hotels, and is followed by hands on practical sessions behind a replica desk, where newly learnt skills are put into practice.

This popular course has been deigned for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates.

To book the course is very simple:
- Visit our website
- Choose the course you want to do
- Choose if you want to pay the full discounted rate or the instalment rate
- Register your details and pay by credit or debit card

Once this is completed, you will receive an automatic confirmation by email with a copy of your receipt.

To start the course you bring the documents attached to your receipt and we will provide you with everything else, including note pad and pen

Fragen & Antworten

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Unsere Berater und andere Nutzer werden Ihnen antworten können

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Geben Sie Ihre Kontaktdaten ein, um eine Antwort zu erhalten

Es werden nur Ihr Name und Ihre Frage veröffentlicht.

Meinungen

Themen

  • Service
  • Opera
  • Software
  • Hospitality Management
  • Writing
  • Travel and Tourism
  • Customer Service
  • Hospitality
  • Play
  • Industry
  • Receptionist
  • Skills and Training
  • Interview Techniques
  • Accounts
  • Opera Reservation System
  • 5* Brand Standards
  • Hotel Management
  • Admninistration
  • Reception

Dozenten

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Inhalte

UK 5* Hotel procedures and brand standards:
  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures
Opera PMS Version 5 reservation system:
  • Checking –In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels
Sales & guest interaction:
  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling
Employment Assistance:
  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry

Hotel Receptionist & Opera PMS Hotel Software - Weekend Course - Accredited

946,09 € inkl. MwSt.

*Richtpreis

Originalbetrag in GBP:

£ 809 £ 899