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Global Edulink

Hotel Receptionist Training

4.3 fantastisch 11 Meinungen
Global Edulink
Online
  • Global Edulink
Emagister-Preis

297 € 58 
zzgl. MwSt.
*Orientierungspreis
Originalpreis in GBP:
£ 249  £ 49
PREMIUM-KURS

Wichtige informationen

Tipologie Intensivkurs
Niveau Intermediate
Methodologie Online
Dauer 365 Days
  • Intensivkurs
  • Intermediate
  • Online
  • Dauer:
    365 Days
Beschreibung

Would you like to work in the hospitality industry? Do you have social skills and can you talk to clients? Is this course for you! Emagister presents you Hotel Receptionist Training so that you can achieve all your objectives!

As a hotel receptionist, you are the public face of the company, and having confidence, competence and professionalism in that role is crucial if you want to progress in your career. Employers within the hotel / hotel industry seek reception staff who can work efficiently and effectively, and who can relate well with guests and attract recurring business: the Global Edulink hotel receptionist training course will help you learn or increase these skills.

With the help of this training, you can get to work as a hotel receptionist, telephone switchboard operator or telephone operator to a supervisor or reception manager. Being an important figure in your organization can make your employer repeat the habit if you are not only good at your job, but also willing to move forward and offer excellent customer service at any time.

This course aims to help students impress employers or potential employers with their dedication to self-improvement and their bank of outstanding skills. Perfect your general reception, telephone, switchboard and office capabilities so that you work with the highest industry standards so that you can be highly employed in the hotel or hotel sector.

If you have questions or questions, ask for more information through the Emagister website and Global Edulink will contact you.

Wichtige informationen
Ist dieser Kurs für mich?

– Seeking work as a Receptionist within the hotel/hospitality industry?

– A new or temporary Receptionist, aiming to improve your existing skills, and develop or learn best practice for working in the hotel/hospitality industry?

– An experienced Receptionist who wishes to improve your existing skills?

If so, then Global Edulink’s Hotel Receptionist Training can help you to develop and build upon your existing skills and natural abilities and help you to gain employment or promotion.

With the help of this training, you can progress from working as a hotel Receptionist, Switchboard Operator or Telephonist to working as a front desk supervisor or manager. Being a prominent figure in your organisation can bring your employer repeat custom if you are not only good at your job but also willing to improve and deliver excellent customer service at all times.

Wie geht es nach der Info-Anfrage weiter?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Preis für Emagister-Nutzer: Special promotion price.

Voraussetzungen: You must be aged 16 years or older and have a basic understanding of English Language and Literacy, but no previous experience or qualifications are necessary to enrol. Students from all backgrounds are welcome to apply.

Lage

Beginn

Online

Beginn

nach Wahl Anmeldung nicht möglich

Meinungen

4.3
fantastisch
Kursbewertung
87%
Empfehlung der User
4.5
fantastisch
Anbieterbewertung

Meinungen über diesen Kurs

F
Former student .
30.08.2016
Das Beste: Indeed, unquestionably one of the best encounters of my life. I truly felt delighted in doing the hotel receptionist training. The staff there was incredible and truly helped me a considerable measure when I required it, made me feel exceptionally welcome.
Zu verbessern: Everything OK.
Kurs abgeschlossen: August 2016
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
T
Tom Larios
30.12.2016
Das Beste: Nice people, good teacher. I found useful the part we talked about finding solutions and dealing with complaints
Zu verbessern: Everything is absolutely good.
Kurs abgeschlossen: Dezember 2016
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
E
Elaine
01.01.2017
Das Beste: The best: people skills, problem solving, empathy success. It was in-depth and plain english and easy to understand.
Zu verbessern: I would like to have taken this with a business course to compliment both sides.
Kurs abgeschlossen: Januar 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
G
Garfield
02.01.2017
Das Beste: I love working with different people. The skills they teach are good to find a job. Found useful how to speak with customers, answer the phone and information about receptcion.
Zu verbessern: Nothing
Kurs abgeschlossen: Januar 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
G
Garry
04.01.2017
Das Beste: Amazing, it was not boring. I improved my sills. I loved the interaction. The workshop was amazing
Zu verbessern: The signing to the course was a little bit unprofessional.
Kurs abgeschlossen: Januar 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Was lernen Sie in diesem Kurs?

Minute Taking
Receptionist
Access
Customer Service Skills
Hospitality
Materials
Global
Industry
Managing Database
Meeting Arrangements
Discuss Solutions
Reservation procedure
Email Tutorial
Microsoft Excel Tutorial
MS PowerPoint Tips
MS Word Tips & Tricks
MS Word Tips & Tricks
Successful Meetings

Themenkreis

COURSE CURRICULUM

DOWNLOAD MATERIAL

  • Additional Course Materials for Hotel Receptionist

MODULE 01

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

MODULE 02

  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Successful Meetings & Minutes
  • Meeting Arrangements
  • Arranging Business Travel and Accommodation
  • Email Tutorial
  • How to use Social Media to promote your company
  • Minute Taking
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks

Zusätzliche Informationen

Career path

Tailored specifically to the hotel/hospitality industry, this course covers all the key requirements of a hotel Receptionist, aiding the development of skills in:

– Customer service;

– Telephone handling;

– Switchboard use;

– Database management;

– Bookings/reservations;

– IT skills including Microsoft Word and Excel;

– How to arrange and organise meeting rooms and accommodation.