course-premium

Hotel Receptionist Training

4.3
11 Meinungen
  • Indeed, unquestionably one of the best encounters of my life. I truly felt delighted in doing the hotel receptionist training. The staff there was incredible and truly helped me a considerable measure when I required it, made me feel exceptionally welcome.
    |
  • Nice people, good teacher. I found useful the part we talked about finding solutions and dealing with complaints
    |
  • The best: people skills, problem solving, empathy success. It was in-depth and plain english and easy to understand.
    |

Intensivkurs

Online

Emagister-Preis

55 € 280 € zzgl. MwSt.

*Richtpreis

Originalbetrag in GBP:

£ 49 £ 249

Beschreibung

  • Kursart

    Intensivkurs

  • Methodik

    Online

  • Dauer

    365 Days

  • Beginn

    nach Wahl

Would you like to work in the hospitality industry? Do you have social skills and can you talk to clients? Is this course for you! Emagister presents you Hotel Receptionist Training so that you can achieve all your objectives!

As a hotel receptionist, you are the public face of the company, and having confidence, competence and professionalism in that role is crucial if you want to progress in your career. Employers within the hotel / hotel industry seek reception staff who can work efficiently and effectively, and who can relate well with guests and attract recurring business: the Global Edulink hotel receptionist training course will help you learn or increase these skills.

With the help of this training, you can get to work as a hotel receptionist, telephone switchboard operator or telephone operator to a supervisor or reception manager. Being an important figure in your organization can make your employer repeat the habit if you are not only good at your job, but also willing to move forward and offer excellent customer service at any time.

This course aims to help students impress employers or potential employers with their dedication to self-improvement and their bank of outstanding skills. Perfect your general reception, telephone, switchboard and office capabilities so that you work with the highest industry standards so that you can be highly employed in the hotel or hotel sector.

If you have questions or questions, ask for more information through the Emagister website and Global Edulink will contact you.

Wichtige Informationen

Welche Ziele verfolgt der Kurs?:

Ist dieser Kurs für mich?: This course would be suitable for:
• Those seeking work as a Receptionist within the hotel/hospitality industry
• A Receptionist aiming to improve existing skills, and develop or learn best practice for working in the hotel/hospitality industry
• An experienced Receptionist who wishes to improve existing skills

Wie geht es nach der Informationsanfrage weiter?: On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Preis für Emagister-Nutzer: Special promotion price.

Voraussetzungen: • This course is available to all students, of all academic backgrounds. However, a sound academic background or Receptionist experience would be an advantage • Learners should be ages 16 or over to undertake the qualification • Basic understanding of English language, literacy, numeracy and ICT are required to attend this course

Standorte und Zeitplan

Lage

Beginn

Online

Beginn

nach Wahl Anmeldung möglich

Meinungen

4.3
fantastisch
87%
4.5
fantastisch

Kursbewertung

Empfehlung der User

Anbieterbewertung

Former student .

30.08.2016
Das Beste: Indeed, unquestionably one of the best encounters of my life. I truly felt delighted in doing the hotel receptionist training. The staff there was incredible and truly helped me a considerable measure when I required it, made me feel exceptionally welcome.
Zu verbessern: Everything OK.
Kurs abgeschlossen: August 2016
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja

Tom Larios

30.12.2016
Das Beste: Nice people, good teacher. I found useful the part we talked about finding solutions and dealing with complaints
Zu verbessern: Everything is absolutely good.
Kurs abgeschlossen: Dezember 2016
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja

Elaine

01.01.2017
Das Beste: The best: people skills, problem solving, empathy success. It was in-depth and plain english and easy to understand.
Zu verbessern: I would like to have taken this with a business course to compliment both sides.
Kurs abgeschlossen: Januar 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja

Garfield

02.01.2017
Das Beste: I love working with different people. The skills they teach are good to find a job. Found useful how to speak with customers, answer the phone and information about receptcion.
Zu verbessern: Nothing
Kurs abgeschlossen: Januar 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja

Garry

04.01.2017
Das Beste: Amazing, it was not boring. I improved my sills. I loved the interaction. The workshop was amazing
Zu verbessern: The signing to the course was a little bit unprofessional.
Kurs abgeschlossen: Januar 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Themen

  • Minute Taking
  • Receptionist
  • Access
  • Customer Service Skills
  • Hospitality
  • Materials
  • Global
  • Industry
  • Managing Database
  • Meeting Arrangements
  • Discuss Solutions
  • Reservation procedure
  • Email Tutorial
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks
  • MS Word Tips & Tricks
  • Successful Meetings
  • MS Word Tips & Tricks

Inhalte

Course Curriculum


1: Professional Receptionist Training Course Objectives 2: The 90: 90 Principle to Create a Powerful First Impression 3: Hot Telephone Tips 4: Get the Facts- Ask the Right Questions 5: Discuss Solutions- Learning to Listen 6: Dealing With Difficult Customers 7: Practice Good Telephone Skills 8: Managing Database and Company Files 9: Booking or Reservation Procedure 10: Deal Effectively With Security and Safety Issues 11: Successful Meetings & Minutes 12: Meeting Arrangements 13: Arranging Business Travel and Accommodation 14: Email Tutorial 15: How to Use Social Media to Promote Your Company 16 Minute Taking 17: Microsoft Excel Tutorial 18: MS PowerPoint Tips 19: MS Word Tips & Trick.


Assessment 

 
At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Course Structure

The course is delivered over 70 hours through guided online learning, covering each of the topic areas listed above.

Zusätzliche Informationen

Career path


This course is a wonderful opportunity for aspiring individuals to kick start a successful career as a receptionist. You could also use this course for a range of other job positions in front office and to progress considerably in your front office career. Below mentioned are a few job positions this course could be used for, along with the average UK salary per annum according to www.payscale.com, Hotel Receptionist – £16,091 per annum Office administrator – £17,444 per annum Front Desk Manager – £22,607 per annum

Hotel Receptionist Training

Emagister-Preis

55 € 280 € zzgl. MwSt.

*Richtpreis

Originalbetrag in GBP:

£ 49 £ 249