ITIL® Foundation Training

The Knowledge Academy
Online
15 Meinungen
Emagister-Preis

169 € 101 
*Orientierungspreis
Originalpreis in GBP:
£ 149  £ 89

Wichtige informationen

Tipologie Kurs
Niveau Beginner
Methodologie Online
Unterrichtsstunden 13h
Dauer 90 Days
Beginn nach Wahl
  • Kurs
  • Beginner
  • Online
  • 13h
  • Dauer:
    90 Days
  • Beginn:
    nach Wahl
Beschreibung

The Knowledge Academy's online ITIL training course will prepare delegates for the Foundation exam, which is sold separately to this course. This ITIL Foundation Training Course will give delegates an understanding of the key concepts, terminology and elements that will allow them to improve their career prospects and abilities within the workplace. Students will learn about the lifecycle stages and the links between them, the different processes used and how they contribute to service management practices. By choosing The Knowledge Academy's ITIL Foundation training course delegates will be able to take part at their own pace, adapting to their busy schedule.

This ITIL Online Foundation Training Course is intended for those looking to learn about IT Service Management to gain the certifications needed for a career, or just to improve on their understanding. This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.

Wichtige informationen
Ist dieser Kurs für mich?

This Certification is most suited for:
• IT professionals looking for a widely regarded industry-specific qualification
• IT support engineers looking to specialise in network support and management
• Executive and Directors of IT department
• Network Engineers

Preis für Emagister-Nutzer: Limited Time Offer

Voraussetzungen: The ITIL Online Foundation Training Course has no pre-requisites and is open to everyone.

Veranstaltungsort(e)

Wo und wann

Beginn Lage
nach Wahl
Online
Beginn nach Wahl
Lage
Online

Meinungen

M
Majid Khan
23.08.2016
Das Beste Extraordinary course with incredible offices. Will surely prescribe any individual who needs to do ITIL Foundation.

Zu verbessern N/A.

Kurs abgeschlossen: August 2016 | Würden Sie diesen Bildungsanbieter weiterempfehlen?
H
HJR
23.08.2016
Das Beste General my experience of the course was splendid, however that was 99% due to my educator (Anthony della Porta). He was truly phenomenal at making the subject reachable and genuine.

Zu verbessern In any case, in my opinon the offices were disillusioning for two reasons: 1. We were informed that refreshments would be given - in actuality this comprised just of a Klix machine. 2. We were not given ANY pens or paper or essential stationary, which again is worthy however we were not educated of this forthright. Other than those two focuses, everything was extraordinary.

Kurs abgeschlossen: August 2016 | Würden Sie diesen Bildungsanbieter weiterempfehlen?
A
Alan Eames
23.08.2016
Das Beste Truly appreciated the course, the instructor was learned and involving. I generally felt like I was learning as opposed to being instilled.

Zu verbessern Nothing.

Kurs abgeschlossen: August 2016 | Würden Sie diesen Bildungsanbieter weiterempfehlen?

Was lernen Sie in diesem Kurs?

Financial Management
Management
Decision Making
Conflict Resolution
Problem Solving
IT
Business Plan
IT Security
IT Management
Service Operations
Service Management
ITIL
IT Network
IT Service Management
IT Service
IT Infrastructure Library
Management
Business Plan

Themenkreis

The ITIL® Foundation Online Training Course covers the following topics:

  • Practicing Service Management
    • Good Practice
    • Functions, Processes and Roles
    • Development of new services
    • Improvement of existing services
  • Service Strategy
    • Types of Service Provision
    • Financial and Demand Management
    • Business Case
  • Service Operation
    • Incident and problem management
    • Functions (service desk, operations management, technical management)
    • Request Fulfilment
    • Event Management
  • Service Transition
    • Change Management
    • Knowledge Management
  • Service Design
    • Service Catalogue Management
    • Supplier Management
    • IT Service Continuity Management
    • Information Security Management