ELN The e-learning Network

Level 3 Award in the Delivery of Conflict Management

4.5 ausgezeichnet 2 Meinungen
ELN The e-learning Network

Originalpreis in GBP:
£ 350

Wichtige informationen

Tipologie BTEC
Methodologie Online
Beginn nach Wahl
  • BTEC
  • Online
  • Beginn:
    nach Wahl

The Level 3 Award in the Delivery of Conflict Management Training is suitable for those who wish to teach Level 2 Conflict Management as part of the SIA linked Security Courses. This qualification is also referred to as the Level 3 Award for Deliverers of Conflict Management.

Usually, this qualification is chosen by trainers who wish to teach SIA related security courses. The Level 3 Delivery of Conflict management Training is also suitable for other candidates working in customer-facing roles.

There are two compulsory units. Both these units must be achieved and there are no optional units.

The first unit is a theory unit based on the Level 2 Conflict Management. The second unit is a practical and involves the plan, design and delivery of a 30-minute scenario-based microteach on any conflict management technique.

The Level 3 Conflict Management Training falls under the remit of Skills for Security, the standards setting body for the security business sector. The ELN Level 3 Delivery of Conflict Management is approved by NOCN.

Wichtige informationen
Ist dieser Kurs für mich?

For SIA trainers teaching Door Supervision, Security Guarding, CCTV etc

Wie geht es nach der Info-Anfrage weiter?

Course process - enrolment, payment, registration, Initial interview + skillscan, course delivery, assignment feedback and support, certification

Voraussetzungen: Age range: 18+ Core skills: (English, Maths) At least to A Levels standard. Access to Internet using a laptop / pc / tablet using up to date Windows, Android or Apple operating systems. Recommended 3 years frontline experience A level 3 or 4 Teaching Qualification, e.g. Level 3 / 4 Award in Preparing to Teach in the Lifelong Learning Sector (PTLLS) or Level 3 / 4 Certificate in Teaching in the Lifelong Learning Sector (CTLLS) or Level 3 Award in Education and Training or Level 4 Certificate in Education and Training

Einrichtungen (1)
Wo und wann
Beginn Lage
nach Wahl
Beginn nach Wahl


Empfehlung der User

Meinungen über diesen Kurs

Mark Bresland
Das Beste: Your help and advice has been very useful, your professionalism has been outstanding in comparison to other training providers I have come across to date. I will most certainly be recommending your services to my colleagues and friends.
Zu verbessern: N/A
Kurs abgeschlossen: Oktober 2015
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
Jacqmard Fabien
Das Beste: The course program is perfect. We operate at the speed that we want. We have all the necessary equipment. We can ask all the questions that we want and we get appropriate and open answers. The learning method suits our speed of development and following our desire.
Zu verbessern: There is absolutely nothing I did not like.
Kurs abgeschlossen: Februar 2016
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Was lernen Sie in diesem Kurs?

Physical Intervention
Conflict Management
Security Officer
Security Awareness
Team Building
Stress Management
Coaching Skills
Managing Conflict
Personal Effectiveness
Disciplinary Procedures
Time management
Teaching Methods
Teaching Skills
Assessment management


Unit 1: Managing Conflict in the Workplace when Dealing with Customers, Service Users or the Public

Multiple-choice test or credit transfer from Conflict Management Level 2 Unit from the SIA Door Supervision course (if applicable).


Unit 2: Delivering Scenario-based Conflict Management Training 

Micro-teach documents including:

1 x micro-teach lesson plan, scenario-design (including participant briefs), tutor feedback, peer feedbacks, self-evaluations for the delivery, session plan and effectiveness of scenarios.

All assignment templates will be provided.