Sparen Sie 17%
Falconbury Ltd

Positive Persuading and Influencing Skills

4.0 fantastisch 27 Meinungen
Falconbury Ltd
In London (England)

1.402 € 1.168 
zzgl. MwSt.
Originalpreis in GBP:
£ 1.199  £ 999

Wichtige informationen

Tipologie Kurs
Ort London (England)
Dauer 2 Days
Beginn Juni
weitere Termine

This two-day workshop will give you an opportunity to improve and enhance your persuading and influencing skills within business.

This course will help you to build confidence and acquire skills to increase your personal effectiveness in dealing with colleagues, clients, bosses and stakeholders across the corporate spectrum. Dynamically designed and delivered, the interactive programme focuses on best practice tips and techniques that will allow you to strengthen and perfect your influencing ability in three key areas:

Improved inter-dependent working across functions and even cultural boundaries
Increased self-awareness – gaining insights in how you come across to others
Great communication, self-projection and influencing skills
Attending this seminar will help you to understand and define behaviours which lead to effective interpersonal communication at different levels, both inside and outside the organisation.

Wichtige informationen
Welche Ziele verfolgt der Kurs?

Benefits of attending:

Identify some of the more challenging obstacles to effective communication
Learn how to prepare for one-to-one and one-to-group communication
Acquire and practise communication skills which lead to improved relationships in the workplace
Explore strategies for handling difficult people and situations
Learn how to work with individuals from different functions and cultural backgrounds
Develop a personal effectiveness ‘action plan’ for the future

Ist dieser Kurs für mich?

This course will be relevant for anyone who wants to improve their influencing skills in the workplace, including:

Experienced line managers and leaders
Newly appointed managers
Functional or department heads
Project or team leaders
Technical support specialists
Advisers and consultants

Preis für Emagister-Nutzer: Until 10th of May


Einrichtungen (1)
Wo und wann
Beginn Lage
13 Nov. 2019
11 Thurloe Place , SW7 2RS, London, England
Karte ansehen
Beginn 13 Nov. 2019
11 Thurloe Place , SW7 2RS, London, England
Karte ansehen


Empfehlung der User

Meinungen über diesen Kurs

Natasa Sagernik
Über den Kurs: I am satisfied with my experience
Kurs abgeschlossen: Mai 2019
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
Maud Gote
Über den Kurs: The speaker has done a good job
Kurs abgeschlossen: Mai 2019
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
John Thomissen
Über den Kurs: Courses were good and speakers were amazing and they offered extensive knowledge.
Kurs abgeschlossen: Mai 2019
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
Oliver Storey,
Über den Kurs: I enjoyed the course, Mark was an interesting trainer and I enjoyed the course more than anything, I had the best time ever, services were legal.
Kurs abgeschlossen: Mai 2019
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
Lucy Golbourn
Über den Kurs: The content was highly useful and nice. The presentation made it easy to understand.
Kurs abgeschlossen: Mai 2019
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Was lernen Sie in diesem Kurs?

Performance Management
Influencing Skills
Persuasion Skills
Personal Effectiveness
Team Leadership
Team Training
Workflow Management
Communication Training
Team management
Performance Management
Leadership Qualities
Influencing Skills
Effective Influence
Positive Persuading
Behavioural Influence


Introduction, welcome and objectives

  • Defining personal effectiveness (scene-setting, terms of reference – behaviour and personality – group work and discussion)

Behavioural influences (self-awareness)

  • Factors which influence human behaviour at home and at work
  • Family and parents – genetic, gender and generation influences
  • Culture and ethnicity
  • Understanding the difference between negative manipulation and influencing with integrity

Understanding the diverse forces which influence motivational response

  • Mindsets
  • Gender
  • Generation and age
  • Nationality and regionality
  • Behavioural styles
  • Leadership and management styles

Communication models that work

  • An introduction to EI (emotional intelligence) – EI self-mapping tools
  • How to read and interpret other people’s behaviour
  • Calibrating – pacing and/or leading – neuro-linguistic programming concepts and skills
  • Defining and distinguishing positive and negative behaviours
  • Examining and exploring passive, aggressive and assertive behaviour
  • Techniques for assertiveness
  • Analysing behaviour patterns – self-others using the people mapping and behavioural toolkit

Communication skills workshop

  • Developing communication strategies that work
  • The 4-Box Model
  • Planning communication: starting, maintaining and ending discussion
  • Techniques for involving others
  • Listening skills: theory and practice – open and closed questions, summarising and clarifying
  • Learning to ‘say no’, handle criticism, express criticism, make requests
  • Preparing for difficult conversations with colleagues, peers and other stakeholders
  • ‘Selling’ ideas, getting buy-in and getting commitment from others
  • Influencing a group of individuals who represent different ‘style challenges’
  • Influencing people from other cultures and backgrounds
  • E-persuasion and influencing – using IT tools such as email and teleconferencing to persuade and influence from a distance
  • Dealing with difficult customers, colleagues, bosses and staff
  • Techniques for ‘self-projection’
  • Handling aggressive as well as passive individuals
  • Working with non-verbal communication
  • Managing conflict and stressful communication – response vs reaction
  • Evaluating performance and planning for improvement – follow-up