Diploma in Reception and Switchboard Training. Sparen Sie 75%

Reception and Switchboard Training Diploma

4.6
8 Meinungen
  • I doubted to take this course but with all the support given by the mentors, everything became easier and I was able to complete it and received my certificate.
    |
  • I recommend taking this course to those who prefer learning by distance learning, people who have a busy schedule maybe.
    |
  • This centre has helped me to train a lot.
    |

Online

Emagister-Preis

32 € 132 €

*Richtpreis

Originalbetrag in GBP:

£ 29 £ 119

  • Tipologie

    Intensivkurs

  • Niveau

    Beginner

  • Methodologie

    Online

  • Unterrichtsstunden

    30h

  • Beginn

    nach Wahl

  • Online Campus

    Ja

Beschreibung

This Diploma in Reception and Switchboard Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.

Wichtige informationen

Welche Ziele verfolgt der Kurs?: By enrolling to this course, you’ll be able to produce standard documents and you’ll learn about difficult customer handling.
Logging in to this course, you’ll gain knowledge in receptionist and telephone handling skills.
Having this course, you’ll learn master key Microsoft Office programs and social media handling.
In this course, you’ll become a master of data management and record keeping.
This course will gain you the knowledge in Travel and Accommodation arranging.
On completion of this course, you’ll gain the best management and customer handling skills.
At the end of this course, you’ll become an expert in customer service.

Ist dieser Kurs für mich?: Job hunters & School leavers
College or University student & graduates
Personal assistant & Receptionist
Assistant for company director
New or Temporary staff
Switchboard operator & Front desk operator
Office clerk & Administration Assistant
Travel managers & tour assistants
Front desk supervisor or manager

Wie geht es nach der Info-Anfrage weiter?: On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Preis für Emagister-Nutzer: Special promotion price.

Voraussetzungen: You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Einrichtungen

Lage

Beginn

Online

Beginn

nach Wahl Anmeldung möglich

Meinungen

4.6
ausgezeichnet
100%
4.6
ausgezeichnet

Kursbewertung

Empfehlung der User

Anbieterbewertung

Aliyah Hussain

17.08.2016
Das Beste: I doubted to take this course but with all the support given by the mentors, everything became easier and I was able to complete it and received my certificate.
Zu verbessern: All good
Kurs abgeschlossen: August 2016
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja

Owais Haqq

25.02.2017
Das Beste: I recommend taking this course to those who prefer learning by distance learning, people who have a busy schedule maybe.
Zu verbessern: Everything OK
Kurs abgeschlossen: Februar 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja

Alex Burn

24.04.2017
Das Beste: This centre has helped me to train a lot.
Zu verbessern: No
Kurs abgeschlossen: April 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja

Suleinman Rahman Khan

22.09.2017
Das Beste: This school is amazing. I really its logo, the way it is shown on the website, look very appealing. I spent a short time to start but when I entered I really enjoyed it the benefits they had given me were great.
Zu verbessern: Nothing
Kurs abgeschlossen: September 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja

Rusna Tahsin

11.08.2017
Das Beste: I have gained a lot of knowledge with this course. My experience and confidence has increased, I was able to finish it quickly since I didn’t have to worry about the time as I could do it anytime and anywhere.
Zu verbessern: All good
Kurs abgeschlossen: August 2017
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Was lernen Sie in diesem Kurs?

  • Receptionist
  • Business Writing
  • Microsoft Excel
  • Social Media
  • Ms PowerPoint
  • Ms Word
  • Microsoft Outlook
  • Managing Database
  • Difficult Customers
  • Professional Receptionist
  • Switchboard Operator

Inhalte

Description

COURSE CURRICULUM

ADDITIONAL MATERIALS

  • Course Materials Receptionist Training

MODULE: 01

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

MODULE: 02

  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Meeting Arrangements
  • Successful Meetings & Minutes
  • Organising a Meeting
  • Arranging Business Travel and Accommodation

MODULE: 03

  • Email Tutorial
  • How to use Social Media to promote your company
  • How to write a formal letter
  • How to write Business Memo
  • Business Writing and Memos
  • Minute Taking
  • Taking Minutes
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks
  • Microsoft Outlook

Course Duration: 

You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

How will I be assessed?

  • You will have one Quiz and one Assignment. Pass Mark is 50%.
  • You only need to pay £89 for assessment and certification when you submit your assignment.

Zusätzliche Informationen

Career path

Start your employment as a professional receptionist/ Switchboard operator/ Telephonist and you move up as administration assistant, personal assistant, secretary, office administrator or you can be specialise in marketing or sales if you may need to be specialised in one area. As this is very important figure in any organisation you can work for high profile organisation with your experience.

Emagister-Preis

32 € 132 €

*Richtpreis

Originalbetrag in GBP:

£ 29 £ 119