Reception Academy

Up-Selling Techniques - Online Course

5.0 ausgezeichnet 3 Meinungen
Reception Academy
  • Reception Academy

Originalpreis in GBP:
£ 25

Wichtige informationen

Tipologie Training
Methodologie Online
Beginn nach Wahl
Online Campus Ja
Beratungsservice Ja
  • Training
  • Online
  • Beginn:
    nach Wahl
  • Online Campus
  • Beratungsservice

Do you want to learn how to improve your selling techniques and up-selling skills?

Emagister just added the perfect course for you! If your job consists on selling products and services and be in contact with customers and you want to boost your career, then you are in the right place!

With this online course you will learn all about up-selling techniques, like how to identify win-win opportunities and how to benefit from them. In addition, you will acquire customer service and cross selling techniques, becoming soon enough an up-selling expert!

Keep in mind that the course is online, giving you the possibility to learn everything about up-selling techniques in your own time and that the learning process is flexible, therefore, you can adjust it without problems with your working hours.

Thanks to structure of the course, all delivered online, you will have access to the learning platform where you will be able to listen and read to instructions and conversations any time you want, or to print the materials directly if you prefer!

So are you ready to become a successful sales expert and gain a certificate from the Reception Academy? Apply now and give a boost at your career!

Wichtige informationen
Welche Ziele verfolgt der Kurs?

This superb online training course on Up-Selling is ideal for anyone that sells products or services to potential customers. You will learn to identify opportunities which will add value to your guest’s overall experience and to apply a proven selling process that has proven results.

Ist dieser Kurs für mich?

This course specifically caters to the needs of the hospitality industry and is ideal for those who already work in a customer facing environment wishing to improve their up-selling skills.

Wie geht es nach der Info-Anfrage weiter?

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Choose your payment option
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.
- Click the link to the designated course in the email you receive and begin the course!

Voraussetzungen: Must have a computer and internet access

Einrichtungen (1)
Wo und wann
Beginn Lage
nach Wahl
Beginn nach Wahl


Empfehlung der User

Meinungen über diesen Kurs

Roxana Rau
Das Beste: Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
Zu verbessern: -
Kurs abgeschlossen: August 2018
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
Olga Jero
Das Beste: I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
Zu verbessern: -
Kurs abgeschlossen: August 2018
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
Mihaela Barzu
Das Beste: I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
Zu verbessern: -
Kurs abgeschlossen: Mai 2018
Würden Sie diesen Bildungsanbieter weiterempfehlen?: Ja
*Erhaltene Meinungen durch Emagister & iAgora

Was lernen Sie in diesem Kurs?

Negotiation Skills
Influencing Skills
Persuasion Skills
Customer Service Skills
Presentation Skills
Sales Techniques
Sales Strategy
Customer Relationship Management
Communication Skills
Selling Skill
Sales Process
Sales Training
Customer satisfaction
Sales Marketing
Up-selling tecniques


You will become confident presenting additional buying opportunities and higher-margin alternatives. By asking the right questions and making appropriate suggestions, you can significantly increase their overall purchase level, add revenue to your company’s top-line and provide your guests with better service.

Not only will you learn to anticipate your guest’s needs you will recognize how to offer solutions in a professional way. Being able to understand how to up-sell professionally will help you greatly in developing your skills and stand out as an exceptional sales person.

This online course enables you to navigate through previous slides in order to listen to conversations and instructions as many times as you find necessary. The online course also allows you to print material directly from the learning system.

Featuring professional audio voice-overs the user can listen to a native English speaker, further improving your English language skills when communicating.

Topics covered in the "Up-Selling Techniques" course:

• How to up-sell like an expert

• Correct use of up-selling techniques

• Identify win-win opportunities to provide more products and services

• Sell without feeling pushy

• Create opportunities to add value for customers

• Apply a cross and up selling process to make decisions easy for customers