Critical Conversations

Culture Click Communications
In Heidelberg Area

800 
zzgl. MwSt.
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Wichtige informationen

  • Seminar
  • Anfänger
  • Inhouse
  • Heidelberg area
  • Dauer:
    2 Tage
Beschreibung

You want to. Increase your sphere of influence. Choose your words carefully. Connect and build rapport. Give and receive feedback in an atmosphere of trust. Ask the right questions in the right way. Master the art of dialogue. Avoid manipulation and being manipulated. Prepare for and practice crucial conversations!.
Gerichtet an: You are someone who. Deals with difficult people and/or challenging situations. Both risks and rewards are potentially high, so you're under pressure to perform at your best. Avoidance isn't an option; the situation is both urgent and important. Unfortunately, however, during these high-pressure situations, the right words disappear, emotions get out of control, and you get defensive or even offensive.

Wichtige informationen
Veranstaltungsort(e)

Wo und wann

Beginn Lage
auf Anfrage
Heidelberg Area
Baden-Württemberg, Deutschland
Plan ansehen

Häufig gestellte Fragen

· Voraussetzungen

You need to be a native English speaker or have upper-intermediate to advanced English skills to participate

Dozenten

Patricia Mumme-Stotz
Patricia Mumme-Stotz
Kommunikationstraing, Interculturelles Training

University of Texas at Arlington (USA) Humanities (Geisteswissenschaften), Intercultural Communications, MA (Master of Arts) Ethnography; Socio-linguistics; Second Language Acquisition,Cross-Cultural Counseling Accelerated Learning & Suggestopedia MBTI (Myers-Briggs Type Indicator), MMTIC (MBTI for children) FIRO-B (Fundamental Interpersonal Relations Orientation-Behavior) TKI (Thomas Kilmann Conflict Mode Instrument), Begleitender Seelsorger TESOL (Teaching English to Speakers of Other Languages, graduate certification) Bachelor of Arts (Gemeindepädagogik)

Themenkreis

Deals with difficult people and/or challenging situations. Both risks and rewards are potentially high, so you’re under pressure to perform at your best. Avoidance isn’t an option; the situation is both urgent and important. Unfortunately, however, during these high-pressure situations, the right words disappear, emotions get out of control, and you get defensive or even offensive.

You wish you could . . .
Stay calm, think on your feet, and get the job done. But how?

Zusätzliche Informationen

Preisinformation: +Hotel