English for Finance and Bookkeeping

The course embraces the following - and more as required:

• a thorough review of tenses and grammar forms
• typical terminology in finance and bookkeeping - turnover, cash flow, debit, etc.
• describing the balance sheet
• querying numbers
• describing finacial reviews - cause and effect
• forecasting
• describing trends, charts and graphs
• making poite requests and questions
• making proposals, recommendations, asking and giving advice
• principles of effective telephoning
• preparing the telephone call in English using a "preparation template"
• role plays - typical scenarios on the phone
• writing skills - punctuation, sentence structure, KISS
• effective e-mail writing - polite formulations using substitutional tables
• greetings and socializing, small talk
• an insigt into the cultural differences among global business partners and colleagues