Siebel 8.1.x Core Consultant Course

The course covers installing and configuring a Siebel Gateway Name Server, Siebel Enterprise, Siebel Server, Siebel Web Server Extension, Siebel Management Server and Agent, Siebel Developer Web client, and Siebel Tools, as well as multi-server installation, multilingual installation, and configuring LDAP support.

The course then covers configuring application components, parameters, and configuration files; using the command-line server manager interface; logging and event notification, gathering diagnostic information using Siebel Application Response Measurement (SARM); deploying required ActiveX controls for High Interactivity clients; using Application Deployment Manager (ADM) to deploy application customizations to other Siebel Enterprises; and basic performance tuning.

In-depth coverage of how to use Siebel Tools to configure user interface layer objects, business layer objects, data layer objects, access control, repository deployment, and user properties is covered. The course also includes troubleshooting common Tools errors.

The final section addresses Siebel business services, Workflow, Task UI, Assignment Manager, Inbox configuration, Smartscript, State Model, and Data Validation Manager.

Learn to:

• Configure objects using Siebel Tools
• Administer, Monitor, and Deploy Components
• Configure Workflow, Task UI, and the Inbox
• Use SmartScript, Data Validation Manager, and State Model
• Install Siebel CRM Software

Installing a Siebel Enterprise Installing Siebel Management Agent and Server Installing Tools and the Developer Web Client Configuring Multiservers and Languages Siebel Architecture System Monitoring Application Deployment Manager (ADM) Performance Considerations Check in/check out, projects, and object definitions Templates, Applets, Views, Screens, and Applications Business Components, Fields, Joins, Links, and Business Objects Data Model, tables, indexes, mappings, and case insensitivity Drilldowns, toggles, picklists, and multi-value groups Access control, user properties, repositories, and troubleshooting Siebel Business Services Siebel Workflow Processes and Run-Time Events Siebel Universal Inbox Siebel Data Validation Manager (DVM) Task UI SmartScripts

State Model Assignment Manager