IT Service Management for High Availability

This High Availability and Service Management class provides education to IT managers and staff on the scope, effort and commitment necessary for achieving high availability. The class provides an overview of availability and service management concepts and introduces fundamental elements of the IT management processes which are necessary to support a high availability environment. The class emphasizes the principles of process, organization and information in supporting high availability. The HA Class provides an introduction into the concepts and considerations for how to manage for high availability. As such, most, if not all, of the service and availability management concepts presented are appropriate for any IT organization, large, medium, or small. It doesn't matter whether we are dealing with a large multiple mainframe shop, or a single open server, these concepts still apply.

• Redundancy is needed to support fault tolerance at all levels - systems, applications, storage, sites.

• Data must be backed-up in any environment and recovery must be quick.

•Critical functions must be isolated so as to not be impacted by failures of other less critical functions.

• Monitoring tools must be in place.

• There is no technology only solution in any environment - systems and applications must be designed for high availability, availability must be managed, and focus is required.

For more information on this class please send your email to: dpmc@us.ibm.com

Über 92% der Teilnehmer/innen erreichen ihr Lehrgangsziel in der vorgegebenen Zeit. Hochqualifizierte Dozenten vermitteln den aktuellen Stand des Wissens in zahlreichen Themenfeldern.

Die Qualität unserer Weiterbildungen ist durch zusätzliche Zertifizierungen wie SAP, Microsoft und LCCI belegt. Unsere Teilnehmer/innen erhalten zu Beginn der Fortbildung ein Welcome-Package.