Oracle - Siebel 8.1 Loyalty

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Beschreibung

Oracle - Siebel 8.1 Loyalty: Teilnehmerkreis Businessanalytiker Projektmanager Kursziele Create loyalty program point types Describe the role of the different Siebel Loyalty applications Create a loyalty program Create and test loyalty promotions Create loyalty program tier classes, tiers, and tier promotions Create base and accrual promotions Configure redemptions in..
Gerichtet an: Teilnehmerkreis Businessanalytiker Projektmanager Kursziele Create loyalty program point types Describe the role of the different Siebel Loyalty applications Create a loyalty program Create and test loyalty promotions Create loyalty program tier classes, tiers, and tier promotions Create base and accrual promotions Configure redemptions in Siebel Loyalty Create loyalty products and catalogs Configure Siebel Loyalty member services Configure Siebel Loyalty server...

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Veranstaltungsort(e)

Wo und wann

Beginn Lage
auf Anfrage
Frankfurt
Gervinusstrasse 18-22, 60322, Hessen, Deutschland
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Frankfurt
Wilhelm-Fay-Str. 32, 65936, Hessen, Deutschland
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Frankfurt
Alexanderstr. 59, 60489, Hessen, Deutschland
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Häufig gestellte Fragen

· Voraussetzungen

Erforderliche Vorkenntnisse: Basic Windows navigation and file management skills Siebel 8.0 Technical Foundations - RWC Empfohlene Vorkenntnisse: Siebel 8.0 Fundamentals

Themenkreis

KURSZIEL
Oracle - Siebel 8.1 Loyalty: Teilnehmerkreis
  • Businessanalytiker
  • Projektmanager
Kursziele
  • Create loyalty program point types
  • Describe the role of the different Siebel Loyalty applications
  • Create a loyalty program
  • Create and test loyalty promotions
  • Create loyalty program tier classes, tiers, and tier promotions
  • Create base and accrual promotions
  • Configure redemptions in Siebel Loyalty
  • Create loyalty products and catalogs
  • Configure Siebel Loyalty member services
  • Configure Siebel Loyalty server components and parameters
  • Use Siebel Loyalty Web services


ZIELGRUPPE
Teilnehmerkreis
  • Businessanalytiker
  • Projektmanager
Kursziele
  • Create loyalty program point types
  • Describe the role of the different Siebel Loyalty applications
  • Create a loyalty program
  • Create and test loyalty promotions
  • Create loyalty program tier classes, tiers, and tier promotions
  • Create base and accrual promotions
  • Configure redemptions in Siebel Loyalty
  • Create loyalty products and catalogs
  • Configure Siebel Loyalty member services
  • Configure Siebel Loyalty server components and parameters
  • Use Siebel Loyalty Web services


KURSINHALT
Students learn how to create and configure a loyalty program in Siebel 8.1 Loyalty, including how to create and support loyalty point types and manage loyalty tiers. Loyalty promotions provide a powerful mechanism for handling loyalty accruals and redemptions, managing membership tiers, and supporting member services. Students learn how to design, implement, and test promotions. Loyalty programs typically have a rich partner infrastructure. Students learn how to register and qualify loyalty partners, define partner terms, specify partner products, and organize products in catalogs.
Implementing Siebel 8.1 Loyalty requires configuration to the specific requirements of the host company. Students learn how to configure loyalty-specific features, including member services and lists of values. Students also learn how to optimize Loyalty server components by setting component parameters and system preferences.
Learn To:
  • Create loyalty programs
  • Define loyalty point types and loyalty tiers
  • Design, implement, and test loyalty promotions
  • Create loyalty products and create redemption catalogs
  • Configure loyalty member services
  • Configure loyalty processing engine parameters
Kursthemen
Introducing Siebel Loyalty
  • Defining key Siebel Loyalty terms
  • Identifying important Siebel Loyalty entities
  • Describing three Loyalty applications
Creating Loyalty Programs and Points
  • Creating a loyalty program record
  • Creating loyalty point types
Creating Loyalty Promotions
  • Describing the components of a loyalty promotion
  • Designing promotion rules
  • Creating and testing a loyalty promotion
Administering Loyalty Partners
  • Configuring Siebel Loyalty for partner operations
  • Creating partner users
  • Describing a scenario of a partner using Siebel Loyalty Partner Portal
  • Performing administrative tasks to support loyalty partners
Creating Loyalty Programs: Tiers
  • Creating loyalty tier classes and tiers
  • Defining tier promotions for each tier
Setting Up Accruals
  • Describing the roles of accrual and base promotions
  • Creating a base promotion
  • Creating accrual promotions
Configuring Redemptions
  • Setting up airline and non-airline redemptions
  • Managing redemption packages, vouchers, point loans, and points-to-pay conversion
Loyalty Products and Catalogs
  • Creating loyalty products
  • Creating a catalog and categories for loyalty products
Administering Member Services
  • Describing loyalty member enrollment
  • Performing member enrollment and services
  • Implementing a member service using an admin promotion
Configuring Siebel Loyalty
  • Configuring Siebel Loyalty server components
  • Optimizing Siebel Loyalty performance with server keys and system preferences
  • Modifying lists of values to meet business requirements
  • Adding employees as Siebel Loyalty users
Siebel Loyalty Web Services
  • Describing Siebel Loyalty Web services
  • Publishing a Siebel Loyalty inbound Web service
Empfohlene weitere Ausbildung
  • Siebel 8.1.x Business Automation
  • Siebel 8.1.x System Administration
  • Siebel 8.1.x Tools


VORRAUSSETZUNG
Erforderliche Vorkenntnisse:
  • Basic Windows navigation and file management skills
  • Siebel 8.0 Technical Foundations - RWC
Empfohlene Vorkenntnisse:
  • Siebel 8.0 Fundamentals

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