Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited by the Institute of Hospitality

Kurs

In City of London (Grossbritannien)

Sparen Sie 5%
839,53 € inkl. MwSt.

*Richtpreis

Originalbetrag in GBP:

£ 719 £ 759

Beschreibung

  • Kursart

    Intensiv-Workshop

  • Niveau

    Anfänger

  • Ort

    City of london (Grossbritannien)

Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!

This four (4) week course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.

During four weeks you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.

Standorte und Zeitplan

Lage

Beginn

City of London (Grossbritannien)
Karte ansehen
Coppergate House, 16 Brune Street, E1 7NJ
Uhrzeiten: Monday to Friday, 4 hours each day, 7:30 - 11:30

Beginn

AprilAnmeldung möglich
City of London (Grossbritannien)
Karte ansehen
Coppergate House, 16 Brune Street, E1 7NJ
Uhrzeiten: Monday to Friday, 4 hours each day, 16:30 - 20:30

Beginn

SeptemberAnmeldung möglich

Hinweise zu diesem Kurs

Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.

This comprehensive Hotel Reservation Agent course combines theory and practical exercises to ensure the student has the knowledge and skills to work in any Reservations Department of any major international hotel.

This course was created in conjunction with international hotels therefore all relevant subjects are covered to ensure our students graduate as exceptional professional Hotel Reservations Agents. This course is specifically suited to individuals who wish to expand upon their skill set and therefore progress their career.

To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.

To enrol, simply book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

Fragen & Antworten

Ihre Frage hinzufügen

Unsere Berater und andere Nutzer werden Ihnen antworten können

Wer möchten Sie Ihre Frage beantworten?

Geben Sie Ihre Kontaktdaten ein, um eine Antwort zu erhalten

Es werden nur Ihr Name und Ihre Frage veröffentlicht.

Meinungen

Themen

  • Opera
  • Website
  • Software
  • Communication Skills
  • Hospitality Management
  • Organizational Skills
  • Sales Training
  • Customer Service
  • Hospitality
  • Skills and Training
  • Reception
  • Reservation procedures
  • Sales Techniques
  • Hotel Receptionist
  • Basic IT
  • Market
  • Setting up of Routing and Sharing
  • Rate Structure
  • Up-Selling
  • Multiple Bookings
  • Sales plan
  • Sales Strategy
  • Hotel procedures

Dozenten

TBC TBC

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Inhalte

Course Material covered:
  • Processing bookings via phone
  • Group/multiple bookings
  • Booking from allocation
  • 3rd party payment requirements
  • Processing of pre-paid and deposit rates
  • Arrival checks, follow up and chasing payment guarantee
  • Rate structure and cancellation policies
  • Up-Selling services
  • Understanding of market codes, source and channels
  • Basic understanding of global distribution systems and Opera PMS options
  • Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
  • Setting up of routing and sharer
  • Room type balancing
  • Processing day use bookings
  • Pay master accounts
  • Essential billing instruction
Inclusive of the price:
  • Certificate of completion for “Hotel Reservations Agent”
  • Hotel specific Reception Academy CV
  • Profile photograph to be attached to CV
  • Individual profile on the Reception Academy website, which is accessible to over 500 hotels
  • Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
  • Reception Academy stationery
  • Tea & Coffee

Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited by the Institute of Hospitality

839,53 € inkl. MwSt.

*Richtpreis

Originalbetrag in GBP:

£ 719 £ 759