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...Melanchthon-Akademie Köln Die Republik Indonesien ist in diesem Jahr 2015 Ehrengastland der Frankfurter Buchmesse. Aus diesem Anlass gastiert die OPERA BATAK, eine traditionelle Kunstform des Wandertheaters in den indonesischen Siedlungsgebieten der Toba-Batak, in Deutschland. Die in Köln lebende...
...Sprach-Intensivkurse, Auffrischungskurse, Aufbau- und Konversationskurse, berufsbezogenes Sprachtrainings (Business English oder Business Intensive Courses)...
... programme, known as Opera PMS. This 5-day intensive course is a shorter version of our leading Hotel Receptionist 4-week course. Based on the Opera Property... Lerne:: Hospitality Marketing, IT Management, Hospitality Management...
... hotel branches in order to provide you with the key skills of a receptionist including practical training on Opera PMS V5 – check-in, check out and hotel accounts. You will also learn all the necessary brand standards and hotel procedures: customer service, booking and welcoming procedures. The training... Lerne:: Interview Techniques, 5* Brand Standards, Hotel Management...
... techniques, such as welcoming guests or dealing with guest complaints using a replica hotel reception desk. Students will also have access to a computer to learn how to use Opera Property Management System V5 the software used in most hotels in the UK – check-in and check-out, hotel accounts, etc. Apart from... Lerne:: Sales Techniques, English Conversation, 5* Brand Standards...
... looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Reservations Agent, ultimately leading to employment in one of our many partner hotels. This Hotel Reservations Agent & Opera PMS Hotel Software course... Lerne:: Opera PMS, Cancellation policies, Up-selling tecniques...
... Understanding of market codes, source and channels Basic understanding of global distribution systems and Opera PMS options Revenue per available room (RevPAR... Lerne:: Sales Techniques, Rate Structure, Hotel procedures...
... and dealing with client complaints, among others. Candidates will also learn how to operate the most used reservation system: Opera Property Management System V5 Full Service. This is the most popular hotel software and most job applications require experience with this software. Practical training... Lerne:: Hotel terminology, Booking procedures, Opera Hotel Software...
... service environment, especially in the hospitality industry. In just one day candidates learn how to take messages in a professional manner using message templates in order to transfer them into Opera PMS, the management system used in most hotel chains. Students will also learn how to handle difficult... Lerne:: IT Management, Professional Writing, Telephone Skills...
...We now offer, in co-operation with the Radisson Blu Airport Hotel, our popular Hotel Receptionist and Opera PMS V5 course in Hamburg. The course will be taught in English but both German and English teachers will be present. We welcome all nationalities and you are not required to be a German... Lerne:: Social Skills, English Language, Language Skills...
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