Hotel Reservations Agent & Opera PMS Hotel Software 9 Weekends Course - Accredited by the Institute of Hospitality

Name: Hotel Reservations Agent & Opera PMS Hotel Software 9 Weekends Course - Accredited by the Institute of Hospitality
Brand: Reception Academy
Price: 854 GBP

Reception Academy

Kurs

In City of London (Grossbritannien)

Beschreibung

Kursart

Kurs
Niveau

Anfänger
Ort

City of london (Grossbritannien)

Unterrichtsstunden

80h
Dauer

9 Wochen
Beginn

nach Wahl

Start your new Hotel Career from as little as £49.96 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.

This specific classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Reservations Agent, ultimately leading to employment in one of our many partner hotels.

This Hotel Reservations Agent & Opera PMS Hotel Software course is endorsed by the Institute of Hospitality (IOH) for its quality, innovation and industry specific modules tailored to the needs of leading hotels around the world.

Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!

This nine (9) weekend course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.

Standorte und Zeitplan

City of London (Grossbritannien)

Karte ansehen

Coppergate House, 16 Brune Street, E1 7NJ

Beginn

nach WahlAnmeldung möglich

Hinweise zu diesem Kurs

Welche Ziele werden in diesem Kurs verfolgt?

During nine weekends you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.

Voraussetzungen

To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.

Qualifikation

Certification of Completion

Worin unterscheidet sich dieser Kurs von anderen?

Upon completion of the course a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partnered hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.

As a result of our extensive hotel connections, hospitality network and close collaboration with our partnered hotels over 95% of all our students are able to secure employment within a very short period of time upon course completion.

This unique and interactive Hotel Reservations Agent

Fragen & Antworten

Ihre Frage hinzufügen

Unsere Berater und andere Nutzer werden Ihnen antworten können

Wer möchten Sie Ihre Frage beantworten?

Alle
Studierende
Bildungszentrum

Geben Sie Ihre Kontaktdaten ein, um eine Antwort zu erhalten

Es werden nur Ihr Name und Ihre Frage veröffentlicht.

Meinungen

Themen

Opera
Software
Customer Service
Hospitality
Booking procedures
Opera PMS
Sales Techniques
Telephone Skills
Multiple Bookings
Sales Strategy
Reservations Agent
Up-selling tecniques
Group bookings
Payment policies
Cancellation policies
Market codes

Dozenten

TBC TBC

TBC

Inhalte

Course Material covered:

Processing bookings via phone
Group/multiple bookings
Booking from allocation
3rd party payment requirements
Processing of pre-paid and deposit rates
Arrival checks, follow up and chasing payment guarantee
Rate structure and cancellation policies
Up-Selling services
Understanding of market codes, source and channels
Basic understanding of global distribution systems and Opera PMS options
Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
Setting up of routing and sharer
Room type balancing
Processing day use bookings
Pay master accounts
Essential billing instruction

Inclusive of the price:

Certificate of completion for “Hotel Reservations Agent”
Hotel specific Reception Academy CV
Profile photograph to be attached to CV
Individual profile on the Reception Academy website, which is accessible to over 500 hotels
Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
Reception Academy stationery
Tea & Coffee

Hotel Reservations Agent & Opera PMS Hotel Software 9 Weekends Course - Accredited by the Institute of Hospitality

Hotel Reservations Agent & Opera PMS Hotel Software 9 Weekends Course - Accredited by the Institute of Hospitality

Fragen & Antworten

Meinungen

Themen

Inhalte

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