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      IBM - IBM Tivoli Business Service Manager 4.2 for Administrators

      PROKODA Gmbh
      In Hamburg und Frankfurt-Heusenstam

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      Tipologie Seminar
      Ort An 2 Standorten
      Dauer 4 Tage
      Beginn nach Wahl
      Beschreibung

      IBM - IBM Tivoli Business Service Manager 4.2 for Administrators: This course is targeted for the Tivoli Support specialist, ISST Services consultant, IGS consultant, and Business Partner._x000D_. Kursziele Evaluate business processes to develop service models. Build Service Models. Use and configure service views. Use advanced features of service models..
      Gerichtet an: This course is targeted for the Tivoli Support specialist, ISST Services consultant, IGS consultant, and Business Partner._x000D_. Kursziele Evaluate business processes to develop service models. Build Service Models. Use and configure service views. Use advanced features of service models to expand model coverage. Use the Tivoli Integrated Portal to administer and monitor service models. Configure maintenance windows for managed service level...

      Einrichtungen (2)
      Wo und wann
      Beginn Lage
      nach Wahl
      Frankfurt-Heusenstam
      Talstr. 1, 63150, Hessen, Deutschland
      Karte ansehen
      nach Wahl
      Hamburg
      Nagelsweg 55, 20097, Hamburg, Deutschland
      Karte ansehen
      Beginn nach Wahl
      Lage
      Frankfurt-Heusenstam
      Talstr. 1, 63150, Hessen, Deutschland
      Karte ansehen
      Beginn nach Wahl
      Lage
      Hamburg
      Nagelsweg 55, 20097, Hamburg, Deutschland
      Karte ansehen

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      · Voraussetzungen

      Understand general Business Service Manager concepts and Tivoli Business Service Manager operations and administration Experience with IBM Tivoli Netcool/OMNIbus Recommended Course: IBM Tivoli Netcool/OMNIbus 7.2 Administration and Configuration (TN02D1DE) (Course language: German) IBM Tivoli Netcool/OMNIbus 7.2 Administration and Configuration (TN022EDE) (Course language:...

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      IBM
      Windows
      Business
      Service
      Tivoli
      IBM Tivoli
      Support
      Server
      IT Management

      Themenkreis

      KURSZIEL
      IBM - IBM Tivoli Business Service Manager 4.2 for Administrators: This course is targeted for the Tivoli Support specialist, ISST Services consultant, IGS consultant, and Business Partner._x000D_

      _x000D_

      Kursziele
      • Evaluate business processes to develop service models.
      • Build Service Models.
      • Use and configure service views.
      • Use advanced features of service models to expand model coverage.
      • Use the Tivoli Integrated Portal to administer and monitor service models.
      • Configure maintenance windows for managed service level agreements (SLAs).
      • Configure Data Fetchers to retrieve service data from external databases.
      • Build service models using autopopulation, data fetchers, and External Service Dependency Adapters (ESDAs).
      • Develop custom service views, canvases, dashboards, and pages for users.
      • Use and program the TBSM Application Programming Interface (API).
      • Provide infrastructure administration for the TBSM environment.
      • Describe the steps necessary to configure a TBSM failover server.
      • Troubleshoot operations using TBSM logs.


      ZIELGRUPPE
      This course is targeted for the Tivoli Support specialist, ISST Services consultant, IGS consultant, and Business Partner._x000D_

      _x000D_

      Kursziele
      • Evaluate business processes to develop service models.
      • Build Service Models.
      • Use and configure service views.
      • Use advanced features of service models to expand model coverage.
      • Use the Tivoli Integrated Portal to administer and monitor service models.
      • Configure maintenance windows for managed service level agreements (SLAs).
      • Configure Data Fetchers to retrieve service data from external databases.
      • Build service models using autopopulation, data fetchers, and External Service Dependency Adapters (ESDAs).
      • Develop custom service views, canvases, dashboards, and pages for users.
      • Use and program the TBSM Application Programming Interface (API).
      • Provide infrastructure administration for the TBSM environment.
      • Describe the steps necessary to configure a TBSM failover server.
      • Troubleshoot operations using TBSM logs.


      KURSINHALT
      IBM Tivoli Business Service Manager (TBSM) shows the health of critical business services and associated service level agreements (SLAs). With TBSM 4.2, you can target resources and actions toward the most critical and costly IT resources and issues. In this course, you will learn how to:
      • Develop service models
      • Build service models
      • Configure service views
      • Work with the Tivoli Integrated Portal
      • Integrate with TADDM/CCMDB
      • Examine the new split-server architecture
      • Use Tivoli Common Reporting.
      Through hands-on exercises, you will use, configure, and administer TBSM 4.2.
      _x000D_

      Themenübersicht
      • Business Service Management Overview
      • TBSM Service Model Concepts
        • TBSM Architecture
        • Templates and Services
        • Data Feeds
        • Service Instances
      • Using Service Views
      • Service Level Agreements
        • Tracking SLAs
        • Monitoring SLAs
        • Maintenance Windows
      • Data Fetchers
      • Automatic Service Model Development
        • Autopopulation with Data Fetchers and ESDAs
        • Integrating TBSM and TADDM
      • Custom Views, Custom Canvas, and Custom Page Development
      • User and Group Management
        • Managing Users and Groups using LDAP
      • RAD Shell
      • Administration
        • Backing up Critical Databases
      • Charting and Reporting


      VORRAUSSETZUNG
      • Understand general Business Service Manager concepts and Tivoli Business Service Manager operations and administration
      • Experience with IBM Tivoli Netcool/OMNIbus
      Recommended Course:
      • IBM Tivoli Netcool/OMNIbus 7.2 Administration and Configuration (TN02D1DE) (Course language: German)
      • IBM Tivoli Netcool/OMNIbus 7.2 Administration and Configuration (TN022EDE) (Course language: English)