IT Service Management
Kurs
Fernunterricht
Beschreibung
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Kursart
Kurs
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Methodik
Fernunterricht
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Ort
Eindhoven (Niederlande)
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Dauer
10 Tage
Gerichtet an: The distance learning course on IT service management is focused on senior management and decision-takers in large and middle-sized companies, as well as in not-for-profit organizations.
Standorte und Zeitplan
Lage
Beginn
Beginn
Meinungen
Inhalte
Business is becoming more dependent on IT than ever before. The pressure to deliver quality services at reduced costs is unrelenting. many enterprises have embraced at least some of the changes needed to enable the IT organisation to focus on consistent delivery or quality service. If you need (more) guidance on how to manage your support infrastructure, or how to (re)focus your IT-support staff to be more business-aware and customer-focused, then this is the course for you!
IT Service Management