Sonstige Touristik Kurse Grossbritannien

...such as welcoming guests or dealing with guest complaints using a replica hotel reception desk. Students will also have access to a computer to learn... Lerne:: Booking procedures, Customer Service, Hotel accounts...

...Understanding the role of a Hotel Receptionist Checking Availability & Quoting Rates Analysing Occupancy via the Rate Grid Reservation Procedures Booking... Lerne:: Hotel Marketing, Hospitality Management, Hospitality Marketing...

...The programme of this course has been designed in partnership with some of the leading hotel branches in the UK and abroad in order to ensure candidates... Lerne:: Writing Skills, Stock Management, Conflict Resolution...

...such as staff recruitment and development, operational planning, financial management and marketing. This guarantees our students have the tools to progress... Lerne:: Hospitality Management, Health and safety, Staff recruitment...

...order to provide you with the key skills of a receptionist including practical training on Opera PMS V5 – check-in, check out and hotel accounts... Lerne:: Skills and Training, Customer Service, Hospitality Management...

...This comprehensive Hotel Reservation Agent course combines theory and practical exercises to ensure the student has the knowledge and skills to work... Lerne:: Hospitality Management, Sales Techniques, Rate Structure...

...specifically designed for those looking to enter the work force or enhance their existing skills. This unique interactive Guest and Customer Service course... Lerne:: Hotel reception, Skills and Training, Persuasion Skills...

...guarantee Rate structure and cancellation policies Up-Selling services Understanding of market codes, source and channels Basic understanding of global... Lerne:: Up-selling tecniques, Payment policies, Telephone Skills...

...email and face to face queries General Administration duties Supporting the switchboard and conference teams Assisting with both onsite and offsite events... Lerne:: Corporate Receptionist, Telephone Skills...