VMware vSphere: Advanced Troubleshooting Workshop (ATSWS67) V6.7

Course Introduction

• Introductions and course logistics
• Course objectives

Troubleshooting Tools

• Identify the tools available for troubleshooting a vSphere environment
• Explain the purpose of commonly used vSphere log files
• Use Linux commands that will assist you with troubleshooting vSphere
• Use the vim-cmd tool to manage hosts and virtual machines

Storage Troubleshooting

• Review the vSphere storage architecture and functionality necessary to troubleshoot storage problems
• Use ESXi and Linux commands to troubleshoot storage problems
• Analyze log file entries to identify the root cause of storage problems
• Investigate ESXi disk and storage issues
• Troubleshoot virtual machine snapshots
• Troubleshoot storage performance problems
• Troubleshoot storage all paths down and permanent device loss conditions
• Troubleshoot problems due to file locking on the ESXi host
• Configuration task: Configure iSCSI multipathing

Network Troubleshooting

• Review vSphere virtual switch architecture and functionality necessary to troubleshoot networking problems
• Use ESXi and Linux commands to troubleshoot networking problems
• Analyze log file entries to identify the root cause of networking problems
• Recover from a management network failure
• Troubleshoot VMware vSphere® vMotion® migration problems
• Configuration task: Modify network card options and drivers
• Configuration task: Migrate networking from a standard switch to a distributed switch
• Monitor the behavior of NIC teaming failover and load balancing
• Use the command line to isolate and resolve networking failures

System Troubleshooting

• Review virtual infrastructure architecture and functionality necessary to troubleshoot ESXi and vCenter Server problems
• Analyze log file entries to identify the root cause of virtual infrastructure problems
• Use the command line to manage and troubleshoot the vSphere virtual infrastructure
• Analyze virtual machine CPU performance
• Troubleshoot ESXi host connection problems
• Troubleshoot virtual machine power-on failures
• Troubleshoot vCenter Server connection problems
• Restart ESXi management agents and VMware vCenter® Server ApplianceTM services from the command line
• Perform a file-based backup of vCenter Server Appliance
• Resolve Solution User certificate problems