Conflict and Communication
Kurs
Inhouse
Beschreibung
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Kursart
Kurs
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Methodik
Inhouse
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Dauer
2 Tage
Conflicts often occur in periods of tight resources and short tempers. Instead of reacting only on an emotional level, participants will learn how to recognize the causes of interpersonal conflicts and to manage them positively and proactively. Gerichtet an: Managers, team leaders and team members.
Hinweise zu diesem Kurs
This course is specially designed for native German speakers that work with multilingual teams or international business partners.
Meinungen
Inhalte
- Communication and Perception
- How conflicts occur
- Different degrees of conflict escalation
- The dynamic involved
- How do I deal with conflicts?
Conflict and Communication