e-Learning: Patient Engagement in Europe

Program

Patients and Authorities demanding patient experience data

Module 1: Why Patient Engagement

• Major European Programs
• Some definitions
• Evolution of Patient Engagement
• Effective Patient Engagement throughout the life-cycle

After having passed this module you can answer the initial question why patient engagement leads to more benefit for your company.

Understanding how patients are organised is key

Module 2: Patient Landscape

• EMA engagement network with patient organisations
• Structure of patient organisations
• Major European Players
• National diversity: Patient Landscape in Germany
• Cultural Differences in Europe - examples

After having passed this module you are provided with an overview of the most important patient organisations and the major European players.

Legal compliance needs to be considered early

Module 3: Legal and Behavioural Compliance

• Regulations
• International Guidance
• Transparancy
• Behavioural Compliance
• General reommendations

After having passed this module you know the compliance rules you have to consider for your collaboration.

Clarify who should contact, how and why

Module 4: Contacting Patients and Patient Organisations

• Forms of interactions
• Identification and Mapping of Patient Organisations
• Priciples and guidance
• Dos and Don'ts
• Case study

After having passed this module you are provided with insights of either who should contact patients and patient organisations or how and why.

Patient collaboration needs as detailed preparation as with KOLs

Module 5: Collaboration and Co-Creation

• Collaboration Principles and Quality Criteria
• Practical Guidance and tools
• Critical success factors
• Co-Creation with Patients - examples

After having passed this module you have the practical knowledge of collaboration methods such as co-creation.

Performance measurement needed as for any other business area

Module 6: Performance Measurement

• Importance of measurement
• Key questions and reality check
• Development of KPIs
• Patient-oriented set of KPIs - examples
• Patient relevance score vs Patient Engagement impact score

After having passed this module you are familiar with performance indicators especially for your patient engagement projects.

Program

Patients and Authorities demanding patient experience data

Module 1: Why Patient Engagement

• Major European Programs
• Some definitions
• Evolution of Patient Engagement
• Effective Patient Engagement throughout the life-cycle

After having passed this module you can answer the initial question why patient engagement leads to more benefit for your company.

Understanding how patients are organised is key

Module 2: Patient Landscape

• EMA engagement network with patient organisations
• Structure of patient organisations
• Major European Players
• National diversity: Patient Landscape in Germany
• Cultural Differences in Europe - examples

After having passed this module you are provided with an overview of the most important patient organisations and the major European players.

Legal compliance needs to be considered early

Module 3: Legal and Behavioural Compliance

• Regulations
• International Guidance
• Transparancy
• Behavioural Compliance
• General reommendations

After having passed this module you know the compliance rules you have to consider for your collaboration.

Clarify who should contact, how and why

Module 4: Contacting Patients and Patient Organisations

• Forms of interactions
• Identification and Mapping of Patient Organisations
• Priciples and guidance
• Dos and Don'ts
• Case study

After having passed this module you are provided with insights of either who should contact patients and patient organisations or how and why.

Patient collaboration needs as detailed preparation as with KOLs

Module 5: Collaboration and Co-Creation

• Collaboration Principles and Quality Criteria
• Practical Guidance and tools
• Critical success factors
• Co-Creation with Patients - examples

After having passed this module you have the practical knowledge of collaboration methods such as co-creation.

Performance measurement needed as for any other business area

Module 6: Performance Measurement

• Importance of measurement
• Key questions and reality check
• Development of KPIs
• Patient-oriented set of KPIs - examples
• Patient relevance score vs Patient Engagement impact score

After having passed this module you are familiar with performance indicators especially for your patient engagement projects.

Program

Program

Patients and Authorities demanding patient experience data

Module 1: Why Patient Engagement

• Major European Programs
• Some definitions
• Evolution of Patient Engagement
• Effective Patient Engagement throughout the life-cycle

After having passed this module you can answer the initial question why patient engagement leads to more benefit for your company.

Understanding how patients are organised is key

Module 2: Patient Landscape

• EMA engagement network with patient organisations
• Structure of patient organisations
• Major European Players
• National diversity: Patient Landscape in Germany
• Cultural Differences in Europe - examples

After having passed this module you are provided with an overview of the most important patient organisations and the major European players.

Legal compliance needs to be considered early

Module 3: Legal and Behavioural Compliance

• Regulations
• International Guidance
• Transparancy
...