IBM F248G - IBM Case Manager 5.2: Solution Building

Key Topics:1. Unit 1. Introduction to IBM Case Manager 1. Introduction to IBM Case Manager2. Process a Case3. Review a case4. Structure of a Solution5. Design Principles6. Create a Custom Task7. Overview of Add-on Functions2. Unit 2. Build a Case Manager Solution 1. Create Properties and Document Types2. Create Roles and In-baskets3. Create a Case Type and Task4. Create a Workflow5. Deploy and Test a Solution6. Use Preconditions and Sets7. Use Business Rules8. Use Process Designer Integration Capabilities3. Unit 3.Customize the Client Display 1. Create Custom Pages2. Work with Widgets3. Wire Events4. Customize Properties Views Objectives:Introduction to IBM Case Manager ·Describe the uses of Case Manager.Identify components of Case Manager.Create and process a case.Explore and identify parts of a solution.Develop a methodology for representing a business problem as a Case Manager.Add a custom task to a case.Build a Case Manager Solution ·Create Properties and Document Types.Create Roles and In-baskets.Create a Case Type and Task.Create a Workflow.Deploy and Test a Solution.Use Preconditions and Sets.Use Business Rules.Use Process Designer Integration Capabilities.Customize the Client DisplayCreate Custom PagesWork with Widgets.Wire Events.Customize Property Views. Follow-on courses:IBM Case Manager 5.2 Migrate and Deploy a Solution (F213G)IBM Case Manager 5.2 Integrated Rules (F214G)IBM Case Manager 5.2. Security (F216G)IBM Case Manager 5.2 Customize and Extend the Features (F217G)IBM Case Manager 5.2 Integrating Case analytics (F218G)