IBM TR711G - Tivolis Process Automation Engine 7.5 Fundamentals

Tivoli Process Automation Engine overview Lesson 1: Overview Lesson 2: The IBM Service Management products Lesson 3: Basic navigation Lesson 4: Start Centers Components and architecture Lesson 1: Architecture and engine components Lesson 2: Engine Administrative Workstation directory structure Lesson 3: System properties Foundation Data Lesson 1: Engine financial configuration Lesson 2: Sites, locations, and systems Lesson 3: Classifications Security Lesson 1: System security configuration Lesson 2: Groups and system privileges Lesson 3: People, users, labor, and crafts Lesson 4: Conditional security Database Architecture Lesson 1: Database configuration Lesson 2: E-Signature and E-Audit Work Management Lesson 1: Introduction to work management Lesson 2: Work orders and job plans Lesson 3: Activities, tasks, and automated flow control Application Customization Lesson 1: Managing domains Lesson 2: Application Designer Lesson 3: Migration Manager Automation Lesson 1: Cron tasks Lesson 2: Email, communication templates, and the bulletin board Lesson 3: Escalations and actions Lesson 4: Scripting interfaces Workflow Lesson 1: Introduction to workflow Lesson 2: Workflow administration Lesson 3: Workflow design Reporting Lesson 1: Data analysis overview Lesson 2: QBEs, KPIs, and predefined reports Lesson 3: Adhoc Reports using QBRs Lesson 4: Report administration Integration Lesson 1: Integration framework overview Lesson 2: Integration framework examples Troubleshooting Lesson 1: Logging and appenders Lesson 2: Troubleshooting