R12.x Oracle Customer Data Management

This course will be applicable for customers who have implemented Oracle E-Business Suite Release 12 or Oracle E-Business Suite 12.1. In this course, students will learn the origin and purpose of the Trading Community Architecture (TCA), why it was created and how TCA has evolved. Additionally, this course covers TCAs role in the e-Business Suite Applications and an overview of the Customer Data Hub. Also covered is the functionality of the Customers Online application and the Customer Data Librarian role. Demonstrations and practices reinforce the fundamental concepts. Learn To: Describe Trading Community ArchitectureDescribe Relationship ModelsDescribe Customer ModelingUnderstand TCA Key Entities Describe Extensible Attributes