Siebel 8.1.x System Administration

This course provides in-depth coverage of Siebel CRM system administration, including server configuration and system and performance monitoring. Administration topics include managing component groups, component definitions, parameters, configuration files, the command-line Server Manager interface, and managing high-interactivity clients. The course then describes the various mechanisms for monitoring the system, including system logging, event notification, and Siebel Application Response Measurement (SARM). Finally, the course describes how to migrate application customizations between Siebel Enterprises using Application Deployment Manager (ADM).

Architecture and Configuration

• The Siebel Architecture
• Components and Parameters
• Server Management
• Using the Server Manager Command-Line Interface
• Configuration Files

System Monitoring

• System Logging and Event Notification
• Gathering Diagnostic Information
• SARMQuery

Additional Configuration

• Managing High-Interactivity Clients

Migration

• Introducing Application Deployment Manager (ADM)
• Installing and Configuring ADM
• Exporting and Packaging Application Customizations
• Deploying Application Customizations

Performance

• Performance Considerations