You want your customer say “I never let you go”?

Regardless of whether you sell products or services – learn how to fascinate your customer. This coaching workshop is highly praxis oriented and will focus on service, attitude and sustainability. You will find out possibilities to produce a general paradigm shift in your customer relationship followed by a breakthrough in business outcome.

TOPICS
 Basics of communication and human beings
 The magic of listening
 Personalities in business talks
 Customers’ expectations
 Being aware of different personalities and their specific expectations
 Knowing your customers real expectations and exceeding them
 Powerful mental preparation and helpful thoughts
 Complicated Customers? There isn’t anybody out there!