CISCO CUCCH - Cisco Unity Connection Call Handling Workshop
Seminar
In Hamburg, Düsseldorf, München und an 2 weiteren Standorten
Beschreibung
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Kursart
Seminar
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Ort
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Beginn
auf Anfrage
Unity Connection is a message handling application server. This workshop explains interaction and connectivity to Cisco Unified Communications Manager and how messages are processed. System administrator functions and end user options are explained. With associated labs participants will learn to build Audio Text Applications and provide end users with tools and access to create personal messaging options.
Standorte und Zeitplan
Lage
Beginn
Beginn
Beginn
Beginn
Beginn
Beginn
Hinweise zu diesem Kurs
This 2 day workshop is designed for anyone who is involved in the administration and support of Cisco Unity Connections, especially call handling activities.
Administration knowledge of Cisco Unified Communication Manager and basic Unity Connection experience.
Meinungen
Erfolge dieses Bildungszentrums
Sämtlich Kurse sind auf dem neuesten Stand
Die Durchschnittsbewertung liegt über 3,7
Mehr als 50 Meinungen in den letzten 12 Monaten
Dieses Bildungszentrum ist seit 15 Mitglied auf Emagister
Themen
- Routing
- Cisco
- Audio
Inhalte
Integration with CUCM using SCCP and SIP
Importing users from CUCM and LDAP
Configuring administrators with different roles
Explain default call flow and call processing
Explain different routing rules and transfer options
Detailed description of call handlers and greeting messages and schedules
Use of RTMT and Remote Port Monitor to trace calls and activities
Use of restriction tables to control outbound calls and transfers
Select different language options and / or preserve caller language when processing multiple call handlers.
Lab Exercises
Integration with CUCM
Import Users
Record and use personal greetings
Enduser options Web Inbox
Use of Cisco Personal Communication Assistant to create personal transfer rules
Use of Cisco Personal Communication Assistant to create personal filters and alternate notification devices
Install and use RTMT and Remote Port Monitor
Trace default Call Processing
Create different routing rules to support activities like routing based on calling number , called number , schedule and to support announcements for changed numbers,
Create directories for different departments and greeting messages
Create Audio Text Applications supporting different languages
Zusätzliche Informationen
CISCO CUCCH - Cisco Unity Connection Call Handling Workshop