ITIL® 4 Foundation e-learning with accredited exam

ITIL® is a globally recognised and a very popular qualification for IT Service Management. The framework follows best practice on how to use IT effectively in order to meet business objectives efficiently and deliver value to its users.
What’s NEW?
The ITIL® v3 service life-cycle has been refreshed into a more holistic approach to ITSM. It focuses more on value delivered by both its products and services, introduced by the service value system. The previous version was more centred around processes and service delivery.
Processes have been transformed into practices and governance is more explicit which takes roles, skills, people and resources into consideration. This ultimately encourages organizations to maximize their relationships in the service value chain to co-create value.
The framework is considered to be more simplistic and accessible than ever with better interconnectivity and coordination, resulting in organisations to become more cost-effective and efficient.
It has become more reflective of our fast-paced and complex modern world, taking into account the 4th industrial revolution, aligning with DevOps, Agile and Lean.