PROKODA Gmbh

Siebel Application Administration 15.5

PROKODA Gmbh
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Tipologie Seminar
Methodologie Online
Beginn nach Wahl
  • Seminar
  • Online
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Beschreibung

This Siebel Application Administration training is designed for application administrators who support initial and ongoing administration of Siebel applications. The initial section of the course provides grounding in key Siebel CRM concepts; expert Oracle University instructors will help you navigate the application, the Siebel CRM architecture, and the Siebel CRM object model.Learn To:Navigate a Siebel CRM application.Use access control to limit user visibility to application views and records.Enhance user productivity using tab layouts, view links, and predefined queries.Administer initial data and lists of values.Administer assessment templates, activity templates, and so forth.Administer approvals, inboxes, and reports.Benefits to YouBy taking this course, you’ll develop a deeper understanding of access control and how employees and application data must be administered. You’ll explore literature, initial data, and administration that directly impacts the user experience: user preferences, lists of values, certain types of data, predefined queries, quick fill templates, message broadcasts, alerts, activity templates, assessment templates, and iHelp.Automation, Workflows and Administration TopicsThis course will also introduce you to business automation, including workflows, and then discusses administration topics that require them, such as approvals, the Universal Inbox, and Siebel Reports. The final section covers additional administration topics such as submitting jobs, state models, the audit trail, system preferences, and administering Assignment Manager.Please NoteIt is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI.

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Was lernen Sie in diesem Kurs?

CRM
Audit
Access
Siebel
Workflows
Business

Themenkreis

Introduction to Siebel CRMAccess Control of Records and ViewsAdministering LiteratureCustomizing the User ExperienceAdministering Lists of ValuesAdministering Initial DataQuick Fill Templates and Predefined QueriesAdministering Message Broadcasts and AlertsAdministering Activity Plans and TemplatesAdministering Assessment TemplatesAdministering Siebel iHelpAdministering Business AutomationAdministering ApprovalsAdministering the Universal InboxAdministering Siebel ReportsSubmitting JobsCreating State ModelsAdministering Audit TrailSetting System PreferencesAdministering Assignment Manager

Zusätzliche Informationen

Förderung durch z.B. Bildungsprämie und NRW-Bildungsscheck möglichEmpfehlenswerte verwandte Kurse:Verwendete Datenbank Version:Siebel 15.5.0.0 (Patchset 5)URL zur Kursbeschreibung als PDF:http://education.oracle.com/pls/web_prod-plq-dad/view_pdf?c_org_id=34&c_lang=D&c_id=D94610GC10Seminarzeiten dieses Online-Trainings:12:00 Uhr bis 20:00 Uhr (Mitteleuropäischer Zeit)

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