Running phone calls B1 Telefontraining
VHS
In Salzgitter-Lebenstedt
Beschreibung
-
Kursart
VHS
-
Ort
Salzgitter-lebenstedt
-
Dauer
1 Tag
This course addresses professionals and trainees in business, commerce and administration who need to be able to make and receive calls. preparing to make a phone call. receiving calls. taking and leaving messages. ending a call.
Standorte und Zeitplan
Lage
Beginn
Beginn
Meinungen
Dozenten
Inge Schmidt- Becker
Dozent/in
Inhalte
Running phone calls B1 Telefontraining
– Wochenendseminar –
This course addresses professionals and trainees in business, commerce and administration who need to be able to make and receive calls.
- preparing to make a phone call
- receiving calls
- taking and leaving messages
- ending a call
- problem solving and trouble shooting on the phone
- handling complaints
Sa., 08.05.2010 09:00 - 16:30 Uhr
1 Tag / 8 U-Std. /
Zusätzliche Informationen
Running phone calls B1 Telefontraining